APM Error Message - shared authentication information is invalid
Product(s):
APM Implementation and Performance Management
Version(s):
7.12
Environment:
APM with Gateway integration
Area:
Authentication
Problem
What condition would cause the message below to be…
Unexpected outage of IMS - Connect Authentication - Resolved
October 22, 2021 - 19:30 GMT
We are currently experiencing a full IMS outage and the IT team is investigating the issue. Unfortunately we don’t have an estimate on when service will resume.
There is a P1 with all hands online and involved in restoring…
Proxy Licensing Server authentication fails due to service not being assigned a network account
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Licenses, and thus modules, expired for a user who was not…
APM SAP Interoperability cannot update SAP ABC Criticality or create an SAP Notification from APM Alarm Acknowledgement successfully.
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
APM SAP Interoperability is certified for basic authentication. When…
SSL Authentification for HTTPS
Product(s):
AssetWise Asset Reliability
Version(s):
7.3 onwards
Environment:
N\A
Area:
N/A
Subarea:
N\A
Our current IVARA (APM) system…