SmartClients suddenly fail to connect to Bentley Hosted APM Server Manager
Product(s):
APM Implementation and Performance Management
Version(s):
7.18
Environment:
Bentley Hosted APM
Area:
Connectivity
Subarea:
SmartClient
Problem
From one day to the next, SmartClient…
All users (including administrators), access via Smart client and Thick Client, cannot access system as it is Locked for Customizations.
1. Open the APM database in SQL Server Management Studio
2. Locate and Select the Table "oq.connection_req" " table
3. Delete all the user records in this table. There only user in this table at this time should be the administrator who locked the…
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