Unable to send APM objects through email
Product(s):
APM Implementation and Performance Management
Version(s):
N/A
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem:
Sometimes Users may notice that they are unable to send any APM objects…
User can no longer send link to an APM PO via outlook email despite previously being able to do so
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An end-user was trying to send a link to Purchase Order via…
APM Initiated email is erroring due to SMTP blocking secure connection
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
User reported that all emails initated from APM were failing with…
Unable to initialize email error when attempting to email an APM object
Product(s):
APM Implementation and Performance Management
Version(s):
7.x
Environment:
All
Problem
Trying to send (via email) a work order or any other APM objects, get an on-screen errot
Unable to initialize…
AuthenticationException from SMTP server error reported in the log
Problem
there is a SMTP server error reported in the log message:
Error ... Ivara.Mail.SmtpPlugin.SmtpMessage [14] SmtpMessage::Send() - exception thrown EXCEPTION OCCURRED:AuthenticationException The remote certificate is invalid according to the…
Group Email
Working with email notification based on alarm state of an indicator.
Is it possible to create a group email (possibly using the Personnel hierarchy).
Goal would be if personnel change within the group, would not need to modify each individual alarm…
Not receiving email notifications from scheduled actions.
Product(s):
APM Implementation and Performance Management
Version(s):
Any
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Not receiving email notifications from scheduled actions.
The scheduled…
SMTP Testing Applet
Home grown applet to assist in troubleshooting sending email via an organization's SMTP gateway server
Email notifications not being sent
Product(s):
APM Implementation and Performance Management
Version(s):
All Versions
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
SMTP Email notifications are not being generated by the…