• Database access error

    Anastasiia Kovalova
    Anastasiia Kovalova
    Hi! I have Database access error - Room not found in database. Could you please help me with that?
    • Answered
    • 4 months ago
    • Hevacomp
    • Hevacomp Forum
  • Room Not Found In Database Error

    Shane Regan
    Shane Regan
    Product(s): Hevacomp Version(s): V8i Environment: N/A Area: Design Database Subarea: General Problem Upon opening a Design Database project the following error is displayed: Solution …
    • over 3 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Error starting up Hevacomp banner program

    David Smith
    David Smith
    Hi, I been unable to use the Hevacomp software due to an error message as attached below. Does anyone know the solution required in order to resolve the problem above? Kind regards, David
    • over 4 years ago
    • Hevacomp
    • Hevacomp Forum
  • 'Error: Failed to find Select Server license manager.'

    David Forster
    David Forster
    Having recently updated my software and trying to open the Design Database I'm presented with this message 'Error: Failed to find Select Server license manager.' The software then terminates. How do I fix this? Thanks David
    • over 4 years ago
    • Hevacomp
    • Hevacomp Forum
  • Netsys Chilled Water Pipe Sizing error/glitch

    Jamie Lam
    Jamie Lam
    Hi All, I'm trying to calculate the pressure drop for a chilled water system which starts with 250mm diameter pipe and reduces in size before it reaches the emitters. The issue i'm having is that even though I've fixed the pipework size for flow and…
    • over 5 years ago
    • Hevacomp
    • Hevacomp Forum
  • Using Simulation Weather Data

    Shane Regan
    Shane Regan
    Product(s): Hevacomp Version(s): V8i (Version 26) Environment: N/A Area: Simulator Subarea: Weather Data Overview Each Hevacomp simulation requires a specific type of weather data, to simulate…
    • over 4 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Cannot lodge XML - Insurer details are missing

    Shane Regan
    Shane Regan
    Product(s): PartL - Hevacomp Mechanical Designer Version(s): V8i (version number) Environment: N/A Area: N/A Subarea: N/A Problem Lodgement of the PartL XML file is failing due to validation…
    • over 3 years ago
    • Hevacomp
    • Hevacomp Wiki
  • RE: Hevacomp upgrade problem

    Shane Regan
    Shane Regan
    Hi Martin, please find steps showing how to resolve this matter here.
    • over 6 years ago
    • Hevacomp
    • Hevacomp Forum
  • RE: Floor Change/Sizing System

    Shane Regan
    Shane Regan
    Hi Liam, It sounds like your Floor Change Connector may not be correctly joining up the two floors in that case. I would recommend deleting the Floor Change Connector and associated risers using the Group Delete function, and then following the method…
    • over 6 years ago
    • Hevacomp
    • Hevacomp Forum
  • Runtime Error 76 after editing Cable Data

    Duncan Brown
    Duncan Brown
    Product(s): Hevacomp Connect Version(s): V8i (N/A) Environment: N/A Area: N/A Subarea: N/A Problem A Runtime Error 76 initially occurs when attempting to add a new cable type ( 17th Edition…
    • over 6 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Run time Error 429: ActiveX component can't create object

    Shane Regan
    Shane Regan
    Product(s): Hevacomp Mechanical and Electrical Designer Version(s): V8i (26.xx.xx.xx) Environment: N/A Area: N/A Subarea: N/A Disambiguation If you receive a run time error 429 without…
    • over 1 year ago
    • Hevacomp
    • Hevacomp Wiki
  • Unexpected Error; Quitting message, or Run time error 429

    Shane Regan
    Shane Regan
    Product(s): Bentley Hevacomp Version(s): V8i (V26.xx.xx.xx) Environment: N/A Area: N/A Subarea: N/A Disambiguation If you receive a run time error 429 with this associate screen corruption…
    • over 1 year ago
    • Hevacomp
    • Hevacomp Wiki
  • Error 2343 during installation process

    Shane Regan
    Shane Regan
    Product(s): Hevacomp Mechanical and Electrical Designer Version(s): V8i (N/A) Environment: N/A Area: N/A Subarea: N/A Overview Error 2343 Specified path is empty can occur during the installation…
    • over 1 year ago
    • Hevacomp
    • Hevacomp Wiki
  • Error 1628 during installation process

    Duncan Brown
    Duncan Brown
    Product(s): Hevacomp Mechanical and Electrical Designer Version(s): V8i (N/A) Environment: N/A Area: N/A Subarea: N/A Overview This error can occur for a number of reasons. Usually the Microsoft…
    • over 5 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Simulation "GetSurfaceData" Intermediate Surfaces Error

    Duncan Brown
    Duncan Brown
    Product(s): Hevacomp Dynamic Simulation Version(s): V8i (N/A) Environment: N/A Area: N/A Subarea: N/A Overview This article explains what to do should the below errors occur when running a…
    • over 6 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Netsys warning - Spurious connection or 0mm Pipe size

    Shane Regan
    Shane Regan
    Product(s): Hevacomp Mechanical Designer Version(s): V8i Environment: N/A Area: Netsys Subarea: N/A Overview A Spurious Connection message can appear when sizing pipework. This is usually due…
    • over 5 years ago
    • Hevacomp
    • Hevacomp Wiki
  • Inserting new floors, FFL incorrect within project!

    James Green
    James Green
    I am currently building a multiple storey warehouse style building with offices internal. The main space is mostly ground floor, with 1No First Floor office to one side, 1No Storage space to the other side and then 1st/2nd/3rd floors in offices in the…
    • over 7 years ago
    • Hevacomp
    • Hevacomp Forum
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