• unable to access software download

    unreal nok
    unreal nok
    i am trying to download country kit but i am getting access denied.
    • 6 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Select Series 4 - Activating Against a Select Server Error

    Alex Weislak
    Alex Weislak
    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley.Licensing.Service.exe System User name task needs ended to allow Bentley Applications to open

    rmccowan
    rmccowan
    When launching any Bentley application, I need to open Task Manager and end task on the Bentley.Licensing.Service.exe for the System User name to allow the application to get a license. They open, but they wont' completely open until the Bentley.Licensing…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • I would like to know about the account status after payment.

    structure 1
    structure 1
    I would like to know about the account status after payment. I didn't notified yet. Do you suggest me how can I check my account status? Or can you send a confirmation email, please? Please let me know how may I know about this? I have tried to reach…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Projectwise Trial in CONNECT Client

    Anthony Anthony
    Anthony Anthony
    Dear Bentley team, I have a problem with Projectwise trial version. I have registered into Projectwise Explorer Client ver 10.0.3.453 in trial version. Later on since I don’t use that version anymore, so I uninstalled it. However in the CONNECT client…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Announcing Merging of Licensing, Cloud and Web Services Communities

    Sylvia H.
    Sylvia H.
    The Licensing and Activation Community has merged into the Cloud and Web Services Community, forming "Licensing, Cloud and Web Services". This one merged community covers both topics. This change has been made to help make it easier for users to find…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can we disallow staff from accepting the use of a term license?

    Jeffrey Holle
    Jeffrey Holle
    I was alerted through email on 11/24/2020 that a staff member accepted a term license. I immediately went over to the staff member and had them close Bentley to avoid going over the grace period and being charged. Now that 11/24/2020 is available in subscription…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How to get product usage for 2020?

    Loren
    Loren
    The product usage reports available from CONNECT center are only available up to Q4 2019 - How do we check product usage for 2020? Seems unfair that we are automatically billed for overages but cannot monitor current usage.
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bug in Connection Client 10.00.15.11 and 10.00.15.11

    MattSexton
    MattSexton
    Having recently updated from Connection Client 10.00.14.18 to 10.00.15.11 we experienced an error wherein Connect Edition products throw an error saying that Connection Client is not installed. After updating Connection Client, products appear to work…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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