• Missing Product Licenses after importing in local SELECTServer

    Dili Nwankwo
    Dili Nwankwo
    After importing license file to our local SELECTServer, licenses for some of the products were missing when viewed from the View License File submenu. You can see that the licenses are included in the License XML file being imported, but after importing…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Elevate to All Users

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): License Management Tool Version(s): 09.02.xx.xx and later Background To ensure all user profiles on a machine contain SELECTserver license settings to activate products, settings can be stored in a central location…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • License warning desciption

    Thierry Clerens
    Thierry Clerens
    Hi, we have 3 licenses of autopipe. The warning is set to accept when more than 2 licenses are in use. Does this mean that when start the 3rd you get the warning or when the 3rd is active and you want to start the 4th it gies a warning??? It is…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How remote usage is recorded

    Jacek Majda
    Jacek Majda
    Background Usage of Bentley products on a host machine (i.e. a computer to which a Remote Desktop connection is established) via a client machine (i.e. a computer from which a Remote Desktop connection is established) is becoming more common with the…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Support for SELECTserver Reporting is Ending

    Glenn Fernandes
    Glenn Fernandes
    With the introduction of the Subscriptions Analytics Portal the SELECTserver reports are ending. As of this time reports are still accessible. However as of September 10, 2019 the report data is no longer updating. You will be able to access historical…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License Sign in and out

    Tiaan Dorfling
    Tiaan Dorfling
    We have two select subscriptions, but we have a third PC. We want to use Microstation on that third PC. How do I un-assign the license on my PC and move it to the third PC. It will only be for 2 days, then I want to move it back to my PC.
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]

    Jacek Majda
    Jacek Majda
    Applies To Product(s): SELECTserver Version(s): 09.01.00.xx and earlier Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Admin Check In and Out Instructions for XM and Higher [TN]

    Brian D., User Success Support
    Brian D., User Success Support
    Product: SELECTserver Version: XM and higher Environment: N\A Area: Asset Administration Subarea: N\A Overview As a SELECT user, you may decide to check out a license if the client machine…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • RE: Select server moved - config multiple clients?

    Jeremy Hoesly
    Jeremy Hoesly
    There certainly is! Please refer to the following news article which describes how to configure license settings via Windows group policy or a command-line licensing utility included with Bentley products.
    • over 9 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • DISCONNECTED MODE EXPLAINED [FAQ]

    Jutta Eisenhauer
    Jutta Eisenhauer
    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group …
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver Online Technical Requirements [FAQ]

    Sylvia H.
    Sylvia H.
    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support Group …
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]

    Tamicca Sellars
    Tamicca Sellars
    Applies To Product(s): SELECTserver Gateway Version(s): 09.xx.xx.xx Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support Group…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver OnLine Maintenance Friday 29 July 2011 at 9PM (21:00) US EDT

    Steven DeVoll
    Steven DeVoll
    SELECTserver OnLine Maintenance scheduled Friday 29 July 2011 This message is to inform you of SELECTserver OnLine maintenance scheduled for Friday 29 July 2011. At 9:00 PM (21:00) US EDT, SELECTserver OnLine will be put into maintenance mode whilst…
    • over 12 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Re: Gateway wont start

    Phil Conard
    Phil Conard
    Unfortunately, there is nothing specific in this error code that tells us why the service won't start. Error 1067 is a generic windows error meaning a service won't start and could apply to any Windows application. The Bentley SELECTserver Gateway Service…
    • over 12 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User was getting error "No license usages were found to match your request"

    Abhishek Paranjape
    Abhishek Paranjape
    When user was trying to open Microstation V8 and J version, user was getting an error "No license usages were found to match your request". Despite of SELECTserver Gateway service is running and pointer file is on place.
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Map Enterprise not activating

    James White
    James White
    Bentley Map Enterprise (BME) users are complaining this morning that they are seeing the message below, about Activation Status – 29 day(s) remaining. When we click the Activate button, we go thru the usual screens: “SELECT subscriber with…
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Deployed SELECTserver Manual License Update

    Mrunal Bhutada
    Mrunal Bhutada
    The User has renewed the contract but was not aware of how to manually update the license.
    • Answered
    • over 10 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Configuring Structural Products For SELECTserver [TN]

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): RAM Structural System, RAM Concept, RAM Elements, RAM Advanse, RAM Connection, RAM CADstudio, STAAD.Pro, AutoPIPE, LIMCON Version(s): XM Edition - present Environment: All Area: …
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • About Bentley Trust Licensing

    Sylvia H.
    Sylvia H.
    When you purchase a Bentley software license you are investing in Bentley software and, in return, Bentley commits to protect your investment through responsible licensing management. SELECTserver will: Ensure that users have access to mission-critical…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Product Activation Modes of Behavior

    Jeremy Hoesly
    Jeremy Hoesly
    Important : The statuses described in this wiki apply to SELECTserver-based products only. For statuses of Subscription Entitlement Service-based products, please refer to Overview of Bentley Licensing Tool . Product activation is the act of authenticating…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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