User name on sign-in page is pre-populated and cannot be changed
Product(s):
CONNECTION Client
Version(s):
N/A
Area:
IMS
Problem Description
When CONNECTION Client displays, the User Name field on the sign-in page is pre-populated with an email address and cannot be changed if…
How to collect installation log
Product(s):
CONNECTION Client
Area:
Installation
The following instructions show how to gather CONNECTION Client installation logs for the troubleshooting of installation issues.
Background
When CONNECTION Client is installed…
Collecting Event Viewer logs
Product(s):
CONNECTION Client and Bentley Licensing Service
Area:
Licensing - Technical
The steps below gather pertinent logs from the Applications log in Event Viewer.
Background
When components such as CONNECTION Client…