Collecting Event Viewer logs
Product(s):
CONNECTION Client and Bentley Licensing Service
Area:
Licensing - Technical
The steps below gather pertinent logs from the Applications log in Event Viewer.
Background
When components such as CONNECTION Client…
How to collect and submit logs
To retrieve licensing-related diagnostic data for further analysis by Bentley Support, please perform the following steps:
Step 1: Collect logs
1. Open Bentley Log Collector
Bentley Log Collector can be opened in several ways:
Option 1:
Open…