• Announcing Merging of Licensing, Cloud and Web Services Communities

    Sylvia H.
    Sylvia H.
    The Licensing and Activation Community has merged into the Cloud and Web Services Community, forming "Licensing, Cloud and Web Services". This one merged community covers both topics. This change has been made to help make it easier for users to find…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User Management 2.0

    Flavio Normandia
    Flavio Normandia
    Bentley has recently made significant technology investments in order to provide you with more advanced identity and access management capabilities within your Bentley applications and services. These enhancements were enabled on Saturday, August 22,…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Gestion des rôles

    Jeremy Hoesly
    Jeremy Hoesly
    Produit(s): User Management Version(s): N\A Environnent: N\A Domaine: N/A Sous-Domaine: N\A Contexte Comment attribuer et gérer les rôles ou droits Étapes à suivre Pour Attribuer des…
    • 2 months ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Français)
  • Gestion des utilisateurs 2.0

    Aimable Niyibizi
    Aimable Niyibizi
    Produit(s): User Management Version(s): N\A Environnent: N\A Domaine: N/A Sous-Domaine: N\A Gestion des utilisateurs 2.0 Bentley a récemment réalisé d'importants investissements technologiques…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Français)
  • Unable to view Subscription Analytics

    Pitbull999
    Pitbull999
    Hi, I am unable to open subscription analytics (e.g. Daily Usage by Machine/Users, Version Adoption, etc) on my browser. My System is Win 10 with Latest Edge and Chrome. Both browsers are just keep loading the page as shown in the screenshot. However…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Enabling SSO using ADFS

    Marcus van Wyk
    Marcus van Wyk
    Thank you for taking the time to read my post. We’re currently investigating options to enable SSO via ADFS. We have several different organization each with their own Bentley agreement using Bentley products and services. If we enable SSO within…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User actions disabled

    Sorin Grecu
    Sorin Grecu
    I cannot modify roles, lock/unlock and delete users, even though my role is Group Admin. I was able to perform all these actions until recently, when they became "greyed" out. When I select a user the following message is displayed: "Some user actions…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Connection Client Expired

    Arul Shankar
    Arul Shankar
    I cannot sign in to Connection Client?!! can anyone please help me!
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • bulk load of user with group

    Siegfried Gnoth
    Siegfried Gnoth
    How is it possible to assign a group to a user via a bulk load CSV in Usermanagement 2.0? In the old version a column name was available for the group. The group name is missing when exporting users.
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • me dice mi aplicación de CONNECT CLIENT que hay problemas de uso

    Mario Romero Castello
    Mario Romero Castello
    Tengo mi licencia y tengo instalados en mi pc y en mi laptop el programa STAAD.pro CONNECT EDITION, tengo desactivado el inicio automático de sesión para no conectarme por duplicado al uso del programa, ya que en ocasiones (que no he tenido en los últimos…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unlocking a User Account

    Sylvia H.
    Sylvia H.
    Overview The Identity Management System (IMS) used for authentication of Bentley logins will lock a user account for security reasons, for example after too many password attempts, or if the user account was earlier unaffiliated from a company account…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • My Service Request Access Denied

    Chris Dixon
    Chris Dixon
    I can't access Service Request Manager - states access denied. Im a site admin / group account admin for our Company so I do have the correct account levels to view all services ticket, this was working last week. I hope this is the right forum as…
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Why do bentleys software not warned you, when you is about to upen the software on your computer when you forgotten to logout on your sleeping laptob??

    Hans-Henrik Andersen
    Hans-Henrik Andersen
    I did make this (Overdo) many times but "on my knees" have to explayned my situation for Bentleys Accounting Department (who is sending me invoices several month after the situations was happend) ,,,that i am only one person in my office and did forgot…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Account Cleanup

    Tamicca Sellars
    Tamicca Sellars
    How to use the Account Cleanup Tool 1. From the CONNECT Center > Subscription Services Portal click the User Management tile. 2. From the User Management home screen click on Account Cleanup. 3. The Account Cleanup tool will open to the Welcome…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Prevent users updates from CONNECTION Client

    Avi_C
    Avi_C
    Hello, Is administrator can disable the option for users to install updates in thier machines? The option of choosing "Do not check for updates" in the CONNECTION Client is not enough because users can change that by themselves.
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • how to change organization in my profile?

    Mohd Asimpasha
    Mohd Asimpasha
    I have logged on to Bentley.com but i have been registered as different organization in that profile by mistake but in real it should be different so, can an one let me know how to change the organization in profile.
    • Answered
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can CONNECTION Client be updated to include SSO/SAML?

    Joseph Fleischfresser
    Joseph Fleischfresser
    Can CONNECTION Client be updated to include SSO/SAML authentication? I would like to use Microsoft Azure Active Directory (AD) SSO/SAML to authenticate users for Bentley accounts. I would also like a CONNECTION Client MSI that I can force SSO/SAML by…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can't access for services request manager

    Razi
    Razi
    Hi , does anyone has solved this problem "We're sorry, but you must be an account admin, co-admin or CONNECT Services Admin of your organization to access this page."
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User Management Groups and Enterprise Roles

    Chris Dixon
    Chris Dixon
    User Management Groups and Enterprise Roles I can create and define a group, add users to the group within the User Management portal, to allow me to assign access permissions and roles to the group as a whole rather than select each one. These User…
    • Answered
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Add Users

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): User Management Version(s): N\A Environment: N\A Area: Navigation Subarea: N\A If you are an Account Administrator or Co-Administrator you can add users within User Management using…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • I don’t want to turn bolts with my hammer

    Brianne Epleyfordwich
    Brianne Epleyfordwich
    I tried to respond to this email but of course I can't so I was forced to come to your forum to express my opinion. Please see the email I got from bentley, with my response following... From: CONNECT Advisor - Support < CONNECTAdvisor-Support@bentley…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Why would the ProjectWise Deliverables Management Portal be trying to authenticate through a Microsoft account?

    Luanne Cuttita
    Luanne Cuttita
    Why would the ProjectWise Deliverables Management Portal be trying to authenticate through a Microsoft account? My external users are having difficulty logging in and keep getting a message (through their Microsoft account) telling them the account does…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • CONNECTION Center User management - New 'Group Type'

    Chris Dixon
    Chris Dixon
    Within User Management, from the CONNECTION Center, if I select a user and assign them to a group, the assign group dialog now has a new pull down menu 'Group Type' What is this new menu, how is it managed, and what do the options mean? Clarification…
    • Answered
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Error when trying to access User Management

    Antron Dallis
    Antron Dallis
    I am getting the following error when trying to access User Management . Does anyone know the cause of this error? Thanks
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Changing user(s) Entitlement Country

    Brian D., User Success Support
    Brian D., User Success Support
    NOTE: If your organization is federated with Bentley IMS, users' entitlement country may be determined by the country attribute as sent from your identity provider during IMS authentication. If the user's federation token presents a country attribute…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • View related content from anywhere
  • More
  • Cancel
<>