• License will expire in 7 days

    Jacek Majda
    Jacek Majda
    Problem The Bentley Licensing Tool will show, on the Entitlements tab, that the access to the product entitlement will expire in 7 days, even though the user is logged in to the CONNECTION Client and the contract term ends much later. Solution …
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • CONNECTION Client never finishes signing in

    Jacek Majda
    Jacek Majda
    Product(s): CONNECTION Client Version(s): 10.00.14.xx and newer Area: Installation Subarea: N/A Problem After entering credentials, CONNECTION Client displays an animation as it attempts to sign in, but…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Response File larger than 7.93 MB - Error 404

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When trying to read a response file larger than 7.93 MB on the Deployed Server, the following message…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • 2 Configuración de la Gestión de Derechos (Entitlement Management)

    carlos.delatorre
    carlos.delatorre
    Product(s): CONNECTION Licensing Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Entitlement Management Descripción general El Servicio de Gestión de Derechos, ubicado en el Portal…
    • 5 months ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Español)
  • 1 Subscription Entitlement Service para Administradores (anteriormente CONNECT Licensing para Administradores): Primeros Pasos

    carlos.delatorre
    carlos.delatorre
    Product(s): CONNECTION Licensing Version(s): N\A Environment: N\A Area: N/A Subarea: N\A A continuación encontrará instrucciones para la transición a Subscription Entitlement Service. Tenga…
    • 5 months ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Español)
  • Hosted server Administration page - Access for administrators only

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem There is no access to the Hosted server Administration page. Solution As of April 30, 2021, the…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Deployed Installation bricht vorzeitig ab

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): 09.01.00.xx Environment: N/A Area: Installation / Configuration Subarea: Windows Installer Errors Problem Während der Installing des SELECTservers 9.1…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Deutsch)
  • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services

    Sarah McCann
    Sarah McCann
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The SELECTserver and/or SELECTserver Gateway are not started. How can I start the service using…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Deployed SELECTserver Logs

    Jacek Majda
    Jacek Majda
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The log files of the Deployed Licensing Server (Deployed SELECTserver) are required by Technical Support…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How do I use the Product Usage Report?

    Sylvia H.
    Sylvia H.
    Product(s): Bentley Cloud Services Version(s): N/A Environment: N/A Area: Other Subarea: N/A The following support solution provides instructions for accessing and using the Product Usage Report…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Installation von SQL Server 2016 Express

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): 09.01.00.xx Environment: Windows 7, Window Server 2008, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows 10, Windows Server 2016 …
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Deutsch)
  • What is the Recommendation Engine, and why is it not activated?

    Jacek Majda
    Jacek Majda
    Product(s): Recommendation Engine Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem Description When viewing the Activation Status tab in the License Management Tool, a listing…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Subscription Services Portal Overview

    Flavio Normandia
    Flavio Normandia
    Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Subscription Services Portal Subarea: N\A Overview: The Subscription Services Portal has been designed to support the…
    • 10 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ProjectWise Projects Overview

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The ProjectWise Portal provides access to all of the available Services associated…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Assign Project to Workset

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The Assign Project to WorkSet functionality is used to associate a CONNECTED Project…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Register a Project

    Flavio Normandia
    Flavio Normandia
    Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: Organizations can enable CONNECT Users to register and collaborate on ProjectWise…
    • 10 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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