• SES-based products hang on startup

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): SES-based products Version(s): N/A Area: Licensing - Technical Problem Description Products using the Subscription Entitlement Service (SES) licensing system hang on startup when attempting to retrieve…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SYNCHRO Link and activation problems with other SES-based products

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): SYNCHRO Link and other SES-based products Version(s): N/A Area: Licensing - Technical Problem Description Bentley products using CONNECTION Client do not activate after the installation of SYNCHRO Link…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to ensure usage from only one user on a shared workstation

    Sarah McCann
    Sarah McCann
    Overview A workstation with a Windows client operating system (e.g. Windows 7, 8, 10, etc.) can be shared either physically or virtually via Remote Desktop to control product usage. The workstation will only allow one active Windows user session at…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to enable and configure license alerting

    Jacek Majda
    Jacek Majda
    What is the purpose of this information? The Subscription Entitlement Service provides a license alerting feature that can warn users before they exceed a Administrator-defined number of licenses being used simultaneously. This is not a hard limit,…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to check out licenses for offline machines

    Jacek Majda
    Jacek Majda
    What is the purpose of this information? For extended offline scenarios beyond the offline period of products (i.e. usually seven days), Subscription Entitlement Service provides the capability to reserve, or check out, licenses. Computers with…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley Licensing Tool

    Jacek Majda
    Jacek Majda
    What is the purpose of this information? The Bentley Licensing Tool provides activation functions and information for products utilizing Subscription Entitlement Service. It is installed with the CONNECTION Client. Opening the Bentley Licensing…
    • 6 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to Create Entitlement Groups

    Sylvia H.
    Sylvia H.
    While Subscription Entitlement Service can restrict product access by specific Bentley logins, it can also apply product restrictions to an Entitlement Group to which users can be assigned. This approach is considerably easier for an administrator to…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SES Activation

    Sylvia H.
    Sylvia H.
    What is the purpose of this information? Traditionally, product activation has been through an activation key that an Organization distributed to all of its users. With the Subscription Entitlement Service (SES), product activation is managed by user…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to activate products under Subscription Entitlement Service

    Sylvia H.
    Sylvia H.
    What is the purpose of this information? Subscription Entitlement Service uses a Bentley login attached to an organization with licenses to activate products. There are two options to activate a Subscription Entitlement Service product for the first…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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