• Another install in progress

    Jacek Majda
    Jacek Majda
    Product(s): CONNECTION Client Version(s): 11.00.05.42 Environment: N/A Area: Installation Error or Warning Message When attempting to upgrade CONNECTION Client 11.00.05.42 to a later version, installation…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Troubleshooting license timeout errors

    Jacek Majda
    Jacek Majda
    Product(s): CONNECTION Client Version(s): N/A Area: Licensing - Technical Problem An SES-based product displays a licensing timeout message or otherwise does not recognize the license. Solution Please perform…
    • 9 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Installation canceled by user message when applying updates

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): CONNECTION Client Area: Installation Error or Warning Message When attempting to apply updates advertised in CONNECTION Client, the installation fails with the following error: Installation canceled by user Explanation…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Disabled by Policy

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool Error or Warning Message "Disabled by Policy" on Product Status tab or "DisabledByPolicy" on Entitlements tab Explanation The status usually means a local copy of the license has exceeded its 7-day…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Working message in Citrix environment after upgrading to CONNECTION Client 11.00.02.xx

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client Version(s): 11.00.02.16 or later Environment: Windows Server OS with Citrix Area: Installation Error or Warning Message After upgrading to CONNECTION Client 11.00.02.16…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Access Denied: NON SELECT

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Software Downloads Area: Access Error or Warning Message When attempting to access the Software Downloads page, the following error message appears for a few seconds prior to being rerouted to the iWare page: …
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Microsoft Edge can't read and write to its data directory

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): CONNECTION Client Version(s): 11.00.02.16 and newer Area: Access Subarea: N/A Error or Warning Message The following error occurs when opening CONNECTION Client: We couldn't create the data…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Unlocking a User Account

    Sylvia H.
    Sylvia H.
    Overview The Identity Management System (IMS) used for authentication of Bentley logins will lock a user account for security reasons, for example after too many password attempts, or if the user account was earlier unaffiliated from a company account…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Script Error when you start the CONNECTION Client

    Sheetal Bhegade
    Sheetal Bhegade
    Product(s): CONNECTION Client Version(s): 10.00.08.xx and newer Environment: N\A Area: Access Subarea: N\A Problem CONNECTION Client gives a script error Solution 1] Log out of CONNECTION…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Se ha producido un error" al transmitir manualmente registros de uso utilizando una URL preconfigurada”

    Maria Garcia
    Maria Garcia
    Producto(s): MicroStation Versión(s): N\A Entorno: N\A Área: N/A Subárea: N\A Mensaje de error o advertencia La página de transmision de registros de uso del Site de administración de SELECTserver…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Español)
  • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User

    Jacek Majda
    Jacek Majda
    Product: All SELECTserver Licensable Applications Version: Various Environment: N\A Area: Activation Subarea: N/A NOTE: Starting from July 2022 the activation process for non-SELECT accounts…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • View related content from anywhere
  • More
  • Cancel