Dear Team,
We have 3 separate perpetual licenses for our engineers, they are using separately, Can your pls let us know which email ID is using in more than 1 device?
Kindly provide details.
Contact details:
Number - 8850541399
Email- Accounts…
What is the licensing that is needed for a staff member to access an external ProjectWise server via ProjectWise Explorer?
Is the only available option, at this time, a $820 ProjectWise Explorer Virtuoso Subscription?
We have VERY few clients…
Hello, I'm a system administrator attempting to install Bentley products across many computers in a computer lab for an Engineering college course.
I see good documentation on silent installations (kudos for that), however I see very little about how…
At this point I have given up trying to understand the anti-consumer licensing that Bentley has. If Bentley will not limit staff from using licensing we do not own, and simple mistakes cost thousands of dollars, there must be another option. While not…
Not sure if this is the correct place for this question?
I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
When a user authenticates with IMS, the length of time that you'll maintain access to the follow on application varies.
For sessions which originate inside of a web browser , the session is valid for one hour of inactivity and 24 hours of activity.…
I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
After importing license file to our local SELECTServer, licenses for some of the products were missing when viewed from the View License File submenu. You can see that the licenses are included in the License XML file being imported, but after importing…
I am the administrator for my company and am attempting to allocate practitioner licenses to myself however when I go to search for any profile to assign to 'no results found' comes up?
We only use 4 of Bentley's products. Yet they give us access to everything and we have to figure out how to create groups and modify exceptions and create allow and deny rules per country, and on and on and on.
I sure would be nice if we only had access…
I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3.
While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe,
3 of them had to follow activation process to start the…
Product(s):
License Management Tool
Version(s):
09.02.xx.xx and later
Background
To ensure all user profiles on a machine contain SELECTserver license settings to activate products, settings can be stored in a central location…
Product(s):
CONNECTION Client
Area:
Installation
Error or Warning Message
A dialog with a -1 error concerning the Bentley Licensing Service not starting appears when attempting to open products using our Subscription Entitlement…
Is there a way to block another computer from opening MicroStation if another session is opened on another pc? This would be so helpful with the chance of overage uses
The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…
Hi,
We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered an…
Hi,
We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered…
Product(s):
Civil Products
Area:
Licensing
OpenRoads Designer is the designated replacement product for several legacy civil products. Usage of the following legacy products will be billed and displayed as OpenRoads Designer…
Product(s):
Subscription Entitlement Service
Area:
Security
What is collected
The following usage data is collected by Subscription Entitlement Service-based products and reported to Bentley:
Ultimate (Hierarchy/Organization…
Product(s):
Bentley Licensing Tool and CONNECTION Client
Area:
Installation
Problem Description
Products using the Subscription Entitlement Service fail to open. The Bentley Licensing Tool does not display an email address…
Area:
Licensing - Technical
Error or Warning Message
When opening a product, an error appears that includes the following message:
Licensing service failed with error code -1
Explanation
The Bentley Licensing Service, a background…
Product(s):
ContextCapture, ContextCapture Center
Version(s):
04.04.11.60 or later
Area:
Licensing - Technical
Problem
When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…