• Required details of Extra usage of License

    Sandeep Deshmukh
    Sandeep Deshmukh
    Dear Team, We have 3 separate perpetual licenses for our engineers, they are using separately, Can your pls let us know which email ID is using in more than 1 device? Kindly provide details. Contact details: Number - 8850541399 Email- Accounts…
    • Answered
    • 2 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • What licensing do my staff need to access a ProjectWise Server?

    Jeffrey Holle
    Jeffrey Holle
    What is the licensing that is needed for a staff member to access an external ProjectWise server via ProjectWise Explorer? Is the only available option, at this time, a $820 ProjectWise Explorer Virtuoso Subscription? We have VERY few clients…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How can I license a silent install?

    Matt Seng
    Matt Seng
    Hello, I'm a system administrator attempting to install Bentley products across many computers in a computer lab for an Engineering college course. I see good documentation on silent installations (kudos for that), however I see very little about how…
    • Answered
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • User Groups for License Permission?

    Jeffrey Holle
    Jeffrey Holle
    At this point I have given up trying to understand the anti-consumer licensing that Bentley has. If Bentley will not limit staff from using licensing we do not own, and simple mistakes cost thousands of dollars, there must be another option. While not…
    • Answered
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • 企业邮箱收不到验证码

    鸿铭 贾
    鸿铭 贾
    现在用的是自己的账号,但是企业邮箱登录注册的时候就收不到验证码。企业邮箱为81208@wisdriudc.com
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • OpenCities Map Advanced Trial Expired

    Peter Jenkins
    Peter Jenkins
    Not sure if this is the correct place for this question? I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
    • Answered
    • 9 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Browser and App Token Lifetimes

    Chris Carter
    Chris Carter
    When a user authenticates with IMS, the length of time that you'll maintain access to the follow on application varies. For sessions which originate inside of a web browser , the session is valid for one hour of inactivity and 24 hours of activity.…
    • 1 month ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • how to get term licence?

    Elina karimova
    Elina karimova
    Hi, this is elina from Bhansali Wire Mesh . Iw ant to Buy a 'Term License' and i also want to know how much does it cost.
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Select Series 4 - Activating Against a Select Server Error

    Alex Weislak
    Alex Weislak
    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Missing Product Licenses after importing in local SELECTServer

    Dili Nwankwo
    Dili Nwankwo
    After importing license file to our local SELECTServer, licenses for some of the products were missing when viewed from the View License File submenu. You can see that the licenses are included in the License XML file being imported, but after importing…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Allocating Licenses - No Results Found

    Alice Davies
    Alice Davies
    I am the administrator for my company and am attempting to allocate practitioner licenses to myself however when I go to search for any profile to assign to 'no results found' comes up?
    • Answered
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Anyone else feel like the license management portal is overly complicated?

    James Hickey
    James Hickey
    We only use 4 of Bentley's products. Yet they give us access to everything and we have to figure out how to create groups and modify exceptions and create allow and deny rules per country, and on and on and on. I sure would be nice if we only had access…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Is activation process mandatory for users to use SES products?

    Takashi Higashi
    Takashi Higashi
    I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3. While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe, 3 of them had to follow activation process to start the…
    • Answered
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Elevate to All Users

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): License Management Tool Version(s): 09.02.xx.xx and later Background To ensure all user profiles on a machine contain SELECTserver license settings to activate products, settings can be stored in a central location…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • -1 Bentley Licensing Service cannot start error

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): CONNECTION Client Area: Installation Error or Warning Message A dialog with a -1 error concerning the Bentley Licensing Service not starting appears when attempting to open products using our Subscription Entitlement…
    • 11 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • licensing block another pc from opening microstation

    Kirk
    Kirk
    Is there a way to block another computer from opening MicroStation if another session is opened on another pc? This would be so helpful with the chance of overage uses
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley Desktop License Client

    Jutta Eisenhauer
    Jutta Eisenhauer
    The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to license automated workflows

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Remote Working Triggering an Overage for Microstation

    Louise McCafferty
    Louise McCafferty
    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered an…
    • Answered
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Remote Working Triggering an Overage for Microstation

    Louise McCafferty
    Louise McCafferty
    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Legacy civil products billed as OpenRoads Designer

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): Civil Products Area: Licensing OpenRoads Designer is the designated replacement product for several legacy civil products. Usage of the following legacy products will be billed and displayed as OpenRoads Designer…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Usage information reported to Subscription Entitlement Service

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Subscription Entitlement Service Area: Security What is collected The following usage data is collected by Subscription Entitlement Service-based products and reported to Bentley: Ultimate (Hierarchy/Organization…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley Licensing Tool does not recognize CONNECTION Client is signed in

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool and CONNECTION Client Area: Installation Problem Description Products using the Subscription Entitlement Service fail to open. The Bentley Licensing Tool does not display an email address…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Licensing service failed with error code -1

    Jacek Majda
    Jacek Majda
    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ContextCapture Master/Engine requiring a ContextCapture license

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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