• Microstation Connect Edition beendet sich nach 15 Minuten trotz aktiver Lizenz.

    Daniel Pranner
    Daniel Pranner
    Microstation Connect Edition beendet sich auf einer Workstation trotz Login im Connection Client nach 15 Minuten selbst, so als wenn es nicht aktiviert wurde. Die Maschine taucht auch in den OpenAccess Usage Details mit aktivierter Lizenz auf. Eine Neuinstallation…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • i need to buy the Openflows Watercad license

    Boris Garate
    Boris Garate
    How can I buy a license for the product and use it as soon as possible? I contact the Latin American representative, but we have been in talks for 2 months and he still doesn't sell me the license Greetings Boris Garate Morales
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Unable to load checkouts in bentley licensing tool

    Shagun Garg
    Shagun Garg
    My Staad.Pro Connect edition has stopped working and crashes on startup. I am getting this in the bentley licensing tool although I am logged into my Connection Client. Can someone provide me a fix for this? Does it have something to do with the update…
    • Answered
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Can we disallow staff from accepting the use of a term license?

    Jeffrey Holle
    Jeffrey Holle
    I was alerted through email on 11/24/2020 that a staff member accepted a term license. I immediately went over to the staff member and had them close Bentley to avoid going over the grace period and being charged. Now that 11/24/2020 is available in subscription…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • When I try to sign in to Synchro Pro I get the message 'The license was not activated. The program will now close. [Cannot start license for product]' - (previously was working fine)

    Ed Green
    Ed Green
    Log in was working fine yesterday and no issues for the last months. CONNECTION client is running fine and signed in. Anybody else have the same issue, or even better, a solution? Thanks Ed
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Server: SELECTserver has not been contacted for 30 days. ProjectWise Integration Server is now running with a 4 hour evaluation license

    Marcus Ingle
    Marcus Ingle
    Our projectWise Integration Server service is stopping. I am seeing the following message in the even log. "Server: SELECTserver has not been contacted for 30 days. ProjectWise Integration Server is now running with a 4 hour evaluation license" We…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • I cannot import my Checkout Licence

    Aylmer Or
    Aylmer Or
    Dear Bentley, I have checkout the licence in the support portal online , but when I tried to import the file into our server it won't allow it. It will display the message "Cannot import because policy machine name does not current machine name" …
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Entitlement Management Questions

    Matt Kovach
    Matt Kovach
    Hello Bentley Community, After limited testing and searching (with no definitive conclusions), I have hopes of finding answers (from people who are much smarter than me; here) to the following Entitlement Management questions : What is the Priority…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Practitioner Licensing

    carlos.delatorre
    carlos.delatorre
    Las licencias Practitioner son licencias prepagas para usuarios nombrados que permiten a los administradores de la organización asignar acceso a usuarios específicos a los productos elegibles de Bentley CONNECT Edition. Con las licencias para profesionales…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing and Activation Wiki (Español)
  • License restrictions/monitoring

    Stephen Macdonald
    Stephen Macdonald
    We are short one license and I have been monitoring it to make sure that we don’t go over. To help minimize usage I have been asking my technicians to log out of Open Roads when they are away for more than 30 mins or if they are done for the day. Some…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • My Staad Pro Connect Edition tells me it is on trial.

    Carlos Jallu
    Carlos Jallu
    So recently I installed StaadPro Connect Edition using the Bentley Student Server, several of my classmates have no issues what so ever, however, everytime I install the program it shows me a pop-up as if it is on trial, I tried troubleshooting using…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bentley licensing for home environments with Enterprise license subscription

    Sneha Adhikari
    Sneha Adhikari
    Hi! Can the softwares be downloaded and activated using existing licences in a home computer with a Enterprise License Subscription? or would it be violating any terms of agreement? If it isn't would appreciate if I could get a link for the workflow…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Activating NonSELECT Licenses (nach Hardware tausch)

    WaO_HEIDE
    WaO_HEIDE
    Thema Einzelplatzlizenzen Activating NonSELECT Licenses (nach Hardware tausch) Sehr geehrte Damen und Herren, ich habe Problem mit der Verwaltung unser "Einzelplatzlizenzen". Vorgang: Beim Rechneraustausche (Hardware up-date) habe ich die Lizenzen…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Auditing license reports for unusual machine or IP Address access

    David Nelson
    David Nelson
    I'm checking our license usage via Bentley's website at https://reporting.bentley.com/report/appusagebyday Some PCs listed in the report are not on our company's domain, so we need to find out more info about these suspicious PCs to figure out why they…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • How to get product usage for 2020?

    Loren
    Loren
    The product usage reports available from CONNECT center are only available up to Q4 2019 - How do we check product usage for 2020? Seems unfair that we are automatically billed for overages but cannot monitor current usage.
    • Answered
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Select subscription renewal

    Asker Asker
    Asker Asker
    I have received the document once after the payment was done. something like the FF So i want to know how to use that in the renewal of the select Does the select will be renewed automatically or has to perform a process as we do for the SW installation…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License access

    Michal Markowski
    Michal Markowski
    Hi After I had tried to load the JPG file (as a background) CivilStorm closed and I got this message: "You do not have permission to run OpenFlows CiviStorm. License access is controlled by the organization's administrator" (windows below)
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • STAAD PRO CONNECT EDITION ERROR

    nilanjal diwakirti
    nilanjal diwakirti
    HELLO I HAVE INSTALLED SEVERAL TIMES STAAD PRO CONNECT EDITION IN MY PC, BEFORE FEW DAYS IT WAS WORKING PROPERLY THEN SUDDENLY IT STOPPED WORKING AND GIVING ERROR LIKE NO ENTITLEMENT FOUND AND WINDOWS HAS STOPPED THE PROGRAM PLEASE HELP ME I WANT TO…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • MicroStation License from intern SELECTserver -> ContextCapture Viewer

    Sara Lena Kordasch
    Sara Lena Kordasch
    Our organization's policies did not permit licensing through direct connection to the Bentley server, so we implemented an internal solution by setting up an SELECTserver (for Microstation).After installing the CC Viewer,a similar topic now arises as…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License Sign in and out

    Tiaan Dorfling
    Tiaan Dorfling
    We have two select subscriptions, but we have a third PC. We want to use Microstation on that third PC. How do I un-assign the license on my PC and move it to the third PC. It will only be for 2 days, then I want to move it back to my PC.
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • License Activation issue

    Athulya C
    Athulya C
    Hello, We have an issue with License activation, the server on which application is hosted the license management tool says the licenses are activated for current user but when logged in to the application it throws a warning saying "License will expire…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Bug in Connection Client 10.00.15.11 and 10.00.15.11

    MattSexton
    MattSexton
    Having recently updated from Connection Client 10.00.14.18 to 10.00.15.11 we experienced an error wherein Connect Edition products throw an error saying that Connection Client is not installed. After updating Connection Client, products appear to work…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • MicroStation License Activation

    Cristiano Coelho Souza
    Cristiano Coelho Souza
    I recently acquired a license for Microstation, but couldn't activate it. My account doesn't recognize my email as an administrator. I need some help solving this issue, since I'm unable even to create Service Requests.
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Updated RAM Elements to v16, cannot activate license

    William Coe
    William Coe
    I recently updated my RAM elements to version 16.0.0.37. It placed me in a trial period that has now expired. Now, I cannot seem to activate my office's RAM Elements license. Where do I begin?
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
  • Staad.Pro License Management

    Surya Teja
    Surya Teja
    Hi, This is Surya Teja from Hyderabad, India. Recently i purchased Staad.Pro license, While installing Staad.Pro it on my system PLANWIN, RCDC, STAAD FOUNDATION also installed. I thought those are trial versions. But after activating STAAD.PRO with…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Forum
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