Hi, I am updating our mobile data collection template and am trying to develop a logic statement in the 'default' value column of the headers in the OpenGround Cloud Admin tool. I am wanting the default value of the sample name to be a concatenation…

Hello, I am creating custom group for the description of frozen soils and ice. Within this group I have created several custom headers, for example; Group Symbol, Subgroup Symbol, Ice Structure, Ice Color, etc. See screen shot. I am now trying to…

Would it be to create a CSV file with the same column headers present in the software's interface? I am trying to avoid manually inputting everything individually.

I need help on three things 1) I see one additional set of data in my sample information & SPT data, this is causing overwriting in some of the logs. (Please note till 3P-23, there is an asphalt layer due to which SPT no should be one less than the…

"Unable to launch App. Please select cloud" - This error message pops up when opening OpenGround Professional. OpenGround users in Philippines is currently having this issue.

As title says. Wondering if a section can be produced across multiple projects. Would be very helpful for planning new investigations where historic data is present.

Hello, i want to create Legend Codes with images based on a specific Norm. I already created some and added the images. My problem is, that i dont know in which size i need to have the images so they are displayed correctly in the log, like the ones…

the quick section generated by Openground professional does not have colour. The legnad bars are black and white. Is there anyway i can create the section with the same colour as the logs?

The server is queuing data that I am trying to import into OpenGround. Therefore, I don't seem to be able to import data of any form, such as AGS and CSV data. Is there a work around for this or ways of ending previous tasks that may be causing a jam…

Hi all, I'm looking for a full list of the formats available for the text function. Excel Functions I know the basics from excel apply, however there appear to be some special formats that aren't standard. For example within the Discontinuities Data…

Hi all, I was looking at the built lab test assignment wizard in OpenGround Professional and stumbled upon this bug. The test schedule does not save lab tests assigned. See documentation below. 1. Create test schedule 2. Select Samples, then…

According to the user guide, I should be able to create a new project from the system ribbon in OpenGround Cloud Professional. However, those options are missing for me. How can I view them?

Good day! I am need assistance. When my "pipe height" is set to any value >0.0 m, the standpipe (SP) diagram extends above the borehole to this point. See screenshot below. I have attempted to adjust the pipe heights within Monitoring and Installations…

When importing csv file, it does not overwrite the empty cell if I have deleted an item EVEN if/when I select the box: Overwrite with empty values. What am I doing wrong? It updates the other changes to text, if not a deletion or a capitalization change…

My company mainly does Window(less) sampling, dynamic probing, trial pit logging and Mackintosh probing to establish soil strength. I've had few issues with logging WS, WLS, DP and TPs, but I can't work out any way of logging Mackintosh probes. There…

I want to add some additional symbols to the Point Symbol library (for seepage, cave-in, etc.) which would be used in the same fashion as the water table symbols in generated logs. When I tried to import, the only file type I was allowed to choose was…