Release information
Browse this section for information related to your version of software.
Cloud processing console working from home
Problem:
“I have data to be processed with ContextCapture Desktop or ContextCapture Center, but I don’t have access to a powerful computer.”
Solution:
The data can be processed from home/remote location using ContextCapture Cloud Processing service…
Working from home with ContextCapture
In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work…
Monitor Usage
1) Go to https://connect.bentley.com/
2) Scroll down to the My Services and click the ProjectWise ContextShare tile:
3) Click the Settings button.
4) Click Usage Reports :
Note: The usage report will open in a new tab.
5) Use the Start…
Submit 3D Model Processing from ContextCapture Cloud Processing Console
1) Open ContextCapture Console.
2) Click the "New" button to create a new ContextCapture Console project.
3) The "New Project" page opens.
3.1) Name the project using the "File name" field.
3.2) Select the location for the project files…
In what datacenter will my data be processed and managed?
Administrators have the flexibility to allow users to create Reality Data without project context or only allow users to create Reality Data in the context of a project . Whether or not the user provides a project context influences which of the supported…
Supported Data Centers
The Reality Modeling Cloud Services supports 8 datacenters (see below) in strategic geographic locations.
Allow user to create Reality Data without project context
Note: The following steps can only be performed by users who possess the “Administrator” or “Co-Administorator” user roles.
1) Go to https://connect.bentley.com/
2) Click your enterprise's name in the Bentley CONNECT header to acces the enterprise…
ContextCapture Console: Extract logs for Technical Support
1) Open the backstage.
2) Open the “Help” page.
3) Click “Export Logs”
4) Select the data when the upload failure occurred.
5) Save the log and send it to Bentley Technical Support.
Select datacenter of new ProjectWise Project
Note: The following steps can only be performed by users who possess the “Administrator” or “Co-Administorator” user roles.
1) Go to https://connect.bentley.com/
2) Click your enterprise's name in the Bentley CONNECT header to acces the enterprise…
Allow Project Team Member to create new Reality Data
1) Go to https://connect.bentley.com/
Note: If you do not have an existing project, look at the following page for instructions on how to register one: Register a new ProjectWise Project and open the ProjectWise ContextShare web portal
2) Look for…
ContextCapture Console: Upload Failed due to insufficient permissions
Workflow:
In ContextCapture Console. User clicks “Submit Processing” in the “3D Model Processing” dialog.
Upload fails and user received following error message:
Solution:
The user needs to associate a ProjectWise Project to the ContextCapture…