Updated APM Remote Package fails to install on existing tablet from earlier APM version if using older version of SQLEXPRESS
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
After upgrading APM from release 7.2 to 7.10 and repackaging APM Remote…
APM UI dialogues resize and the screen resolution changes for various reasons.
Product(s):
Assetwise APM Foundation
Version(s):
7.x
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
Sometimes when a UI dialogue is closed the screen resolution is improperly reset to a higher…
SAP Interoperability Notification Description is trimmed of the starting 2 characters in each line
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
In an SAPInteroperability environment, APM trims the first 2 characters…
APM SAP Interoperability cannot update SAP ABC Criticality or create an SAP Notification from APM Alarm Acknowledgement successfully.
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
APM SAP Interoperability is certified for basic authentication. When…
Windows 7 machine cannot connect to Server Manager
Product(s):
APM Implementation and Performance Management
Version(s):
7.11 - Hosted
Environment:
Windows 7 64 bit
Area:
N/A
Subarea:
N\A
Problem
Smart Client is not able to connect to APM…
APM Job service generate duplicate batches or Indicator Readings ODC poll / dataload does not finish in allotted recurrence time
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
ODC polling of a database has a physical limitation of the number…
Personal and admin level configurations are being created automatically in APM when dataloading
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
Personal and admin level configurations are being created automatically…
SAP Interoperability SAP FLOC Dataloader Job Processing Batch Status incorrectly reports as failed in the configuration
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
When running an SAP Interoperability Dataload the Process Job appears…
Task Template linked documents are not pushed to Standard Tasks
Product(s):
APM Implementation and Performance Management
Version(s):
7.9
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
When a Document is linked to a Task Template, the document is by default…
APM-OPCDA Server communication problem
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
N\A
Area:
ODC
Subarea:
N\A
Problem
Trying to setup OPCDA access, and get following errors in APM and…
ODC data collection from SQL Server database fails with "IndexOutOfRangeException Index was outside the bounds of the array."
Product(s):
Assetwise Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
ODC Polling tries to collect indicator readings from a online from a SQL Server…
Performance - detect Database Index fragmentation
Product(s):
APM Implementation and Performance Management
Version(s):
All Versions
Environment:
SQL Server
Area:
Database Performance
Subarea:
N\A
Problem
How to detect and resolve Database…
Dataload Process Job fails due to NODA timezone bug for Turkey Timezone TTR
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
The Asset Dataload Process Job Service stopped working at 3 am on…
Indicators in Alarm not flashing in the Asset Hierarchy
Product(s):
APM Asset performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
The alarm acknowledgment setting for "Minimum notification ranking required" is…
What hotfix is applied on my APM Installation
Product(s):
APM Implementation and Performance Management
Version(s):
All Versions
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
I want to determine what Hotfix we have installed on the…
APM Mobile inspections (IOS, Android) app is not connecting successfully due to missing Maintenance Group on Employee
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
I have installed Mobile Inspections from ITunes and believe all of…
APM Mobile inspections (IOS, Android) app is not connecting successfully due to missing Maintenance Group on Employee 1
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
I have installed Mobile Inspections from ITunes and believe all of…
UOM field is not editable on subtype due to change in UOM Category name.
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
When I select the Asset Sub-type to AC or DC motor…
How the TBF is determined for an Asset when the first Failure is created
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
Asset
Subarea:
Failures
Problem
The statistics on the first failure created for an asset…
Problem Solution Template
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
XXXXXXXProblemXXXXXXX
Solution
XXXXXXXSolutionXXXXXXX
See…
Failure record's Previous Failure description appears as html code in the UI
Product(s):
APM Implementation and Performance Management
Version(s):
7.11
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
On the Failure record > Statistics view> Statistics tab…
APM SAP Interoperability FLOC to assets dataload processing fails
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
I have set up the APM-SAP Interoperability and the SAP connection…
SAP Interoperability changes APM Asset Type to SAP Object Type Number
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
The Process Job was processed for the "DataLoader asset SAP functional…
Reprocessing an SAP Interoperability dataloader record fails with a KeyNotFound exception
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Reprocessing a dataloader record fails with a KeyNotFound…
Not all FLOCs sent from SAP have records created in the dataloader
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When I triggered the job for "Data Loader asset SAP functional location…