Where to find Smart Client Logs
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Logging
Subarea:
N\A
Problem
You need to look at the log files on a Smart Client or send them to Bentley…
Pictures are not included in indicator instructions
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Inspections
Subarea:
N\A
Problem
You cannot include a picture in the instructions field for an indicator…
Strange Error message when cannot connect to SAP Gateway
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Integration
Subarea:
SAP Gateway
Problem
When trying to synchronize assets with the SAP Gateway integration…
Mobile Inspections: Using Enforced Minimums on an Indicator can cause the user not to be able to enter readings
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Mobile Inspections
Subarea:
N\A
Problem
If you download an indicator that has an enforced mainumum as in the screenshot…
Email regarding discontinued support does not apply to APM
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Support
Subarea:
N\A
You may have received an email early today with the subject:
Discontinued Support…
Before logging into APM with a Connect user the first time you need to acknowledge the end user agreement
Product(s):
AssetWise APM Foundation
Version(s):
07.11.00.27
Environment:
N\A
Area:
Bentley CONNECT
Subarea:
N\A
Problem
When you log in as a Bentley CONNECT user to APM for the first time…
Using Scroll Wheel in list causes times to display in UTC instead of local time
Product(s):
AssetWise APM Foundation
Version(s):
07.11.00.27
Environment:
N\A
Area:
MCLB Configuration
Subarea:
N\A
Problem
Using Scroll Wheel in list causes times to display in UTC instead…
Configuration Filters do not Respect UTC
Product(s):
AssetWise APM Foundation
Version(s):
07.11.00.27
Environment:
N\A
Area:
UTC
Subarea:
MCLB Configurations
Problem
When filtering for a specific date and time in APM, the time is…
Remote Work Request Title not working from the Asset object
Product(s):
AssetWise APM Foundation
Version(s):
07.11.00.27
Environment:
N\A
Area:
Remote
Subarea:
Work Request
Problem
If a work request is created from the asset object by right-clicking…
Total Labour Costs do not show up
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Costs
Subarea:
Total Costs
Problem
After planning Labor costs on a Work Order they do not show up in the Labor…
Can I import EXP Professional items into APM?
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
EXP Proffesional
Subarea:
Import
Problem
I have done analyses in EXP Professional and have moved to Bentley APM…
Dataload Process Job fails due to NODA timezone bug for Turkey Timezone TTR
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
The Asset Dataload Process Job Service stopped working at 3 am on…
Unable to sign in when a domain is included on the user
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Security
Subarea:
Users
Problem
After a domain is entered on the user object in APM, the user can no longer sign…
Replenishment Total Cost not getting updated when a Requisition line is deleted
Product(s):
AssetWise APM Foundation
Version(s):
07.08.00.10
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Replenishment Total Cost is not getting updated based on to the Requisition lines…
End-user can’t copy configuration showing error “The menu label field is blank”
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
An end-user cannot copy and save a new configuration from one that has a
menu button…
Posting a Receipt allowed without GL account
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Posting a Receipt allowed without GL account
• Create a PO Line distributed to more…
Remove Link to Work Order method shows up on a Work Request when it should not
Product(s):
AssetWise APM Foundation
Version(s):
7.x
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When you right-click on a Work Request or drop down its Tools menu, the Remove…
Emails sent when approvals are required do not work when Approver Substitution is in effect
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Approvals
Subarea:
Email
Problem
If you have one Approver substituting for another, the substituting approver will…
Turning off Dynamic Sampling will Improve the Performance of APM
Product(s):
AssetWise APM Foundation
Version(s):
7.x
Environment:
Oracle
Area:
N/A
Subarea:
N\A
Problem
Performance is slow in Ivara APM when running against an Oracle database…
Cannot create a shortcut to a tab
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Customization
Subarea:
N\A
Problem
Cannot create a shortcut to a specific tab on a view. The shortcut…
When countsheets are in review state, issues and receipts are still posted to the items
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Inventory
Subarea:
Countsheets
Problem
Set up countsheets to require review. Enter values and process…
Work Order approval is required even when Work Order approval is turned off
Product(s):
AssetWise APM Foundation
Version(s):
All
Environment:
N\A
Area:
Work Management
Subarea:
Approvals
Problem
When marking the last Task on a Work Order as Planned, the…
Date columns show in wrong format when using Export to Excel
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Server Settings
Subarea:
Language
Problem
When I Export to Excel, the formatting of the date columns is not the…
Incorrect Error when Synchronizing a Remote
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Remote Computing
Subarea:
Synchronization
Problem
You recieve a message like:
An error occurred while…
SQL will not generate for a remote download package
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Remote Computing
Subarea:
Download Packages
Problem
Using the Generate SQL method on a Download Package…