Asset transfer cannot be completed because work request is still open
Product(s):
APM Implementation and Performance Management
Version(s):
All versions
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When transferring an Asset from one Site to another, the…
Microsoft ODBC Drivers 11 and 13 supported in R7.5
Product(s):
APM Implementation and Performance Management
Version(s):
7.5 +
Environment:
N\A
Area:
N/A
Subarea:
N\A
Recommendation to switch from ODBC “Native Client 11.0”
FYI
Microsoft…
Integration event xml files prefixed with "bad_"
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
N\A
Area:
N/A
Subarea:
N\A
Why to some xml files used in integration have a prefix of bad_?…
Remote synchronization fails due to duplicate indicator state
Product(s):
APM Implementation and Performance Management
Version(s):
All versions, Oracle database
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Symptoms:
1. A single remote…
The 'Site' field is blank error processing upload transaction
Product(s):
APM Implementation and Performance Management
Version(s):
6.2.x, 7.1.x
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Large backlog Upload transactions waiting to be processed…
Upgrading tips when going from 5.x to current version
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
N\A
Area:
N/A
Subarea:
N\A
Various upgrade tips sent to client doing their own upgrade from 5.x to 7.x…
Analyzed by field does not populate on RBI Failure mode
Product(s):
APM Implementation and Performance Management
Version(s):
All Versions
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Analyzed by field does not populate on RBI Failure mode…
Duration not set on Indicator Alarms chart label
Product(s):
APM Implementation and Performance Management
Version(s):
7.4 +
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Labels on Indicator charts used for dashboard- duration not specified…
Personal Configuration causing a crash
Product(s):
APM Implementation and Performance Management
Version(s):
all
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
A user has created a new or made changes to a configuration and the…
Timestamp 12/31/1600 returned when browsing an OPC DA tag
Product(s):
APM Implementation and Performance Management
Version(s):
7.5
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When browsing an OPC DA tag in the APM Client, the time stamp displays…
client popup says license status is offline
Product(s):
APM Implementation and Performance Management
Version(s):
7.2+
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
We are getting the error message stating the licenses will go offline…
How to setup Adplus to monitor Action Scheduler processes
Product(s):
APM Implementation and Performance Management
Version(s):
All versions
Environment:
N\A
Area:
N/A
Subarea:
N\A
Setting up Adplus manually to get crash dumps on Scheduled Actions…
Sample of Calculated Indicator using a database Stored Procedure
Product(s):
AssetWise APM Foundation
Version(s):
N\A
Environment:
N\A
Area:
Calculated Indicators
Subarea:
N\A
Here is an example of a simple calculated indicator without inputs using a basic…
Personal configurations do not appear in the drop down list
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
N\A
Area:
Configurations
Subarea:
N\A
Sometimes when I log in my personal configurations…
PI ODC Indicator Collection not working after upgrade to 7.5
Product(s):
APM Implementation and Performance Management
Version(s):
7.5 +
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Errors encountered when trying browse or collect readings from…
Confusing message when synchronization server is busy
Product(s):
AssetWise APM Foundation
Version(s):
07.05.00.55
Environment:
N\A
Area:
Remote Computing
Subarea:
Synchronization
Problem
The message below appears when the remote…
How to create a KPI to monitor a Scheduled Action
Product(s):
AssetWise APM Foundation
Version(s):
07.05.00.55
Environment:
N\A
Area:
KPI
Subarea:
Scheduled Action
Problem
It is difficult to know if a scheduled action is running.
Solution…
Crash - The data types text and varchar are incompatible in the equal to operator
Product(s):
APM Implementation and Performance Management
Version(s):
all
Environment:
N\A
Area:
N/A
Subarea:
N\A
Defect Number:
080272
Defect Description
Issue 080272 - Does…
Debugging problems with Checksheet Processing of Indicator Readings
Product(s):
AssetWise Asset Reliability
Version(s):
6.2+
Environment:
Application Server
Area:
Checksheets
Subarea:
Indicator Readings
Problem
Checksheet processing of indicator readings…
Checksheets not importing all data for Excel checksheet
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
Checksheet Import is not importing all data entered in the exported…
DataLoader - only could load 5 at a time
Product(s):
APM Implementation and Performance Management
Version(s):
7.4 and 7.5
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
There is a problem with APM 75 data loader. I tried…
Oracle - Invalid Stored Procedure need to be recompiled
Product(s):
APM Implementation and Performance Management
Version(s):
6+
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
The following query return records (invalid Stored Procedures)
select…
How to disable Drag and Drop of Site and Assets on a unrestricted Security Profile
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
We have security profiles that have Editable access to Asset and…
Client package shortcut name change does not persist
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
The Smart Client Packager does not retain changes made…
Warning that activation key does not match the database activation key
Product(s):
AssetWise APM Foundation
Version(s):
Release 7.x
Environment:
N\A
Area:
Licensing
Subarea:
N\A
Problem
When launching APM you get a warning similar to the following…