Smart Clients start crashing on launch after Windows update
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently pushed out a MS Windows update (KB5013943)…
Smart Client cannot connect to APM Server Manager after update
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When APM is updated the Smart Client instances installed…
Client is not responding (hanging) first aid troubleshooting and capturing of dump files and logs
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User sometimes experiencing hanging, unresponsiveness of…
Smart client sometimes errors when trying to connect due to stale server manager website
Product(s):
APM Implementation and Performance Management
Version(s):
7.x
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem
Sometimes the server manager website is not accepting connections for…
Smart Client Auto-logoff causes performance issues when some dialoges left open
Product(s):
APM Implementation and Performance Management
Version(s):
7.5+
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
After a period of dornmancy, the smart client auto-logoff will kick…