Characters length limitation on Excel File Name while sending RFQs
Product(s):
APM Implementation and Performance Management
Version(s):
N/A
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem:
There is a functionality in APM which allows the Users to send RFQs…
EMW package creation fails due to out of memory exception
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
N/A
Area:
Environment Migration Wizard, EMW
Subarea:
Problem
EMW package takes a long time and the fails…
APM Performance Monitor
Client Server Diagnostics Utility (R7.7+):
Accessible from the Smart Client. RMBC on the APM Client icon in the System Tray and select ‘Show Client Server Diagnostics’
Steps:
Launch APM Smart Client
Launch Utility by RMBC on the…
Does APM SQL Express 2016 service pack 3
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Do APM versions 7.20 and above support SQL Server Express…
Most Recent 7.19 Hotfix
Hotfix 7.19.20.128 - approved and available for deployment for On-Premise Environments
7.19 Hotfix 3 (7.19.20.128) has been posted to Software Downloads .
As with all upgrades, we recommend implementing and testing business flows around the changes…
Allowing SMTP Email Send for background emails in APM
Product(s):
APM Implementation and Performance Management
Version(s):
All
Environment:
Bentley Hosted Deployment
Area:
N/A
Subarea:
N\A
Problem
SMTP initiated emails fail to send when sending…
What IP addresses need to be whitelisted to allow APM Mobile Inspections through the firewall
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Users often are not able to launch APM Mobile Inspections…
Smart client crashes when navigating to Data Management\ Multi-Language Strings tab
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When trying to update an attribute for multi-language support…
DCOM hardening caused ODC DA connections to break
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user had reported that the ODC DA service has stopped…
Release 7.20
What’s New in APM 7.20
APM 7.20 Readme
APM 7.20 Installation Prerequisites
APM 7.20 Installation Guide
APM 7.20 Upgrade Guide
APM Remote 7.20 Setup Guide
APM Remote 7.20 Upgrade Guide
APM 7.20 Help files
Other Technical Guides
Users…
Oracle database outage corrupted Remote Download Package Generated SQL
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM Remote suddenly experienced an outage whereby APM…
UI fails to load for UOM Category dialogue
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user found that the UI dialogue for UOM Category fails…
NSIS fails to install from APM Configuration tool
Product(s):
APM Implementation and Performance Management
Version(s):
7.19
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM was setting up a new APM instance in preparation…
User receives database access error on attempt at logon to Server Manager
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with Oracle database environment would receive…
Generic Database Connector error when testing Service after upgrade
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
After upgrading to a new release, an APM user running with…
Remote Synchronization error referencing bad settings post update of APM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
After upgrading to a new release and redeploying APM Remote…
An APM user was unable to perform routine tasks post upgrade
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user was unable to perform routine tasks post upgrade…
Java SAP Middleware unable to consume xsd due to duplicate namespace reference
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with a custom SAP integration is using a self…
APM Error Message - shared authentication information is invalid
Product(s):
APM Implementation and Performance Management
Version(s):
7.12
Environment:
APM with Gateway integration
Area:
Authentication
Problem
What condition would cause the message below to be…
APM Indicators integrated with 4D Analytics not alarming in APM due to special character in UOM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with Assetwise Interop connection to 4D Analytics…
Mobile computing activity percentage completion does not match the checksheet percentage completion
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user found that in some cases the Mobile Computing…
Indicator alarm doesn't disappear after acknowledging if Indicator Window is open when acknowledging
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User reported that an indicator was still in alarm in the…
Calculated indicators not calculating if asset status of non-operational
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with a 4D analytics integration was experiencing…
Thick client Forms Editor freezes if you dropdown certain combos in Properties
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
While creating a custom UI panel, user found that when setting…
Comparative analysis 4D trends of selected 4D indicators remain blank.
Product(s):
APM Implementation and Performance Management
Version(s):
N\A
Environment:
N\A
Area:
N/A
Subarea:
N\A
Problem
When creating an advanced comparative analysis 4D trends of selected…