Repetitive Checksheets seem to disappear from APM Mobile Inspection during synchronization
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Post upgrade to APM release 7.17 and APM Mobile Inspection…
Bin / Storage Location hyphens removed post upgrade to release 7 17
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user reported that Storage Location / Bin mask is…
Process inbound messages scheduled action hangs when mandatory reading is blank or percentage completion not met
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
A User is using CMMS Integration. There is a Scheduled Action…
Default to Normal not working from Checksheet Readings view on APM Mobile Inspections
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User found that the default to normal option is inconsistent…
Smart Clients start crashing on launch after Windows update
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently pushed out a MS Windows update (KB5013943)…
Smart Client cannot connect to APM Server Manager after update
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When APM is updated the Smart Client instances installed…
SAP Work Documents sent without Asset UUID cause failures
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with Assetwise Interop connection to SAP found…
Processing Job fails to push ABC Indicator update via CMMS Interoperability/SAP Gateway
Product(s):
APM Implementation and Performance Management
Version(s):
7.17
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
A user found that ABC Indicators in the process of being…
Thick Client install errors due to mismatch in CustomMethods dll
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User installed a thick client on his work laptop and received…
Inbound Aweis Messages processing slowly into APM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
In an APM environment with an Assetwise Interoperability…
Why aren't all relationships available for use when building a configuration
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently asked why the inspection photos column cannot…
Boolean type Indicator Readings fail due to data type difference in ODC On Prem data source vs APM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User recently migrated to a hosted (Managed Services) environment…
Database error message indicates a missing table post upgrade
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User had recently upgraded APM. Upon launch of the Thick…
Error reported that services cannot get Ultimate ID
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
While troubleshooting an unrelated issue, user found that…
Invoice missing extra charges.
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Extra charges were included on an Invoice Template. When…
Checksheet data lost upon upload
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Remote User reported that several recently completed checksheets…
APM Remote Mark Asset as unavailable overwrites some Indicator Readings on the same asset but not others
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User has found that there is inconsistency in approach between…
Assetwise Interop Auto-generated Request for Work based on Solution Package is not sending to SAP
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
A Request for work that results from an Indicator Auto-acknowledgement…
Cannot create new Employee, Asset, etc in new installs using apminstall.bak database because Assetwise Interoperability is Active by default
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Implementer recently created a new a new user environment…
Indicator reading data load errors for Online Data Collection (ODC) Indicators
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When data loading historical readings, user found that all…
Slow response when entering characters in the search field in APM Mobile Inspections for Android
Product(s):
APM Mobile Inspections
Version(s):
1.4, 2.0
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User reported that the Android Mobile Inspections application is slow to…
Acknowledging multiple alarms concurrently does not include all readings notes into work document description in SAP Gateway
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
A user with an SAP Gateway (CMMS Interoperability) environment…
User can no longer send link to an APM PO via outlook email despite previously being able to do so
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An end-user was trying to send a link to Purchase Order via…
Asset Removal dialogue window APM Remote is cut off
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Asset Removal dialogue UI in APM Remote is too big for the…
Approval route browse for Employees does not filter properly when Multiple Employees is selected
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When Setting up an Approval route for checksheets, user has…