• APM Maximo Integration messages error due to malformed xml

    Nagesh Patil
    Nagesh Patil
    Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem APM Maximo Integration Messages are being received in APM as normal but…
    • 27 days ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • PM Generation Action completes but is marked as failed

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem When reviewing history of the PM Generation Scheduled Action, the…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM becomes unstable and logs contain large number of fatal errors due to lack of RAM on the Server

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User suddenly starts receiving increased amount of fatal errors (recorded…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Strange Error message when cannot connect to SAP Gateway

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Integration Subarea: SAP Gateway Problem When trying to synchronize assets with the SAP Gateway integration…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Android or iOS handheld application crashes

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem Crashes in Android/iOS Bentley Mobile Inspections for Asset…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Mobile Inspections: Using Enforced Minimums on an Indicator can cause the user not to be able to enter readings

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Mobile Inspections Subarea: N\A Problem If you download an indicator that has an enforced mainumum as in the screenshot…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Email regarding discontinued support does not apply to APM

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Support Subarea: N\A You may have received an email early today with the subject: Discontinued Support…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Calculated Indicator is not calculating when an input receives a new reading

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem A user had a Calculated Indicator that was not calculating . This…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Before logging into APM with a Connect user the first time you need to acknowledge the end user agreement

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: Bentley CONNECT Subarea: N\A Problem When you log in as a Bentley CONNECT user to APM for the first time…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Updated APM Remote Package fails to install on existing tablet from earlier APM version if using older version of SQLEXPRESS

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem After upgrading APM from release 7.2 to 7.10 and repackaging APM Remote…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM UI dialogues resize and the screen resolution changes for various reasons.

    Giselle Notte
    Giselle Notte
    Product(s): Assetwise APM Foundation Version(s): 7.x Environment: N/A Area: N/A Subarea: N/A Problem Sometimes when a UI dialogue is closed the screen resolution is improperly reset to a higher…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • SAP Interoperability Notification Description is trimmed of the starting 2 characters in each line

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem In an SAPInteroperability environment, APM trims the first 2 characters…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM SAP Interoperability cannot update SAP ABC Criticality or create an SAP Notification from APM Alarm Acknowledgement successfully.

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem APM SAP Interoperability is certified for basic authentication. When…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Windows 7 machine cannot connect to Server Manager

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.11 - Hosted Environment: Windows 7 64 bit Area: N/A Subarea: N\A Problem Smart Client is not able to connect to APM…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Using Scroll Wheel in list causes times to display in UTC instead of local time

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: MCLB Configuration Subarea: N\A Problem Using Scroll Wheel in list causes times to display in UTC instead…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Configuration Filters do not Respect UTC

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: UTC Subarea: MCLB Configurations Problem When filtering for a specific date and time in APM, the time is…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM Job service generate duplicate batches or Indicator Readings ODC poll / dataload does not finish in allotted recurrence time

    Diego Paz
    Diego Paz
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem ODC polling of a database has a physical limitation of the number…
    • 29 days ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Personal and admin level configurations are being created automatically in APM when dataloading

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem Personal and admin level configurations are being created automatically…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • SAP Interoperability SAP FLOC Dataloader Job Processing Batch Status incorrectly reports as failed in the configuration

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem When running an SAP Interoperability Dataload the Process Job appears…
    • 5 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Task Template linked documents are not pushed to Standard Tasks

    Joseph Marin
    Joseph Marin
    Product(s): APM Implementation and Performance Management Version(s): 7.9 Environment: N/A Area: N/A Subarea: N/A Problem When a Document is linked to a Task Template, the document is by default…
    • 7 months ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • APM-OPCDA Server communication problem

    Deborah Gardiner
    Deborah Gardiner
    Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: ODC Subarea: N\A Problem Trying to setup OPCDA access, and get following errors in APM and…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • ODC data collection from SQL Server database fails with "IndexOutOfRangeException Index was outside the bounds of the array."

    Nagesh Patil
    Nagesh Patil
    Product(s): Assetwise Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem ODC Polling tries to collect indicator readings from a online from a SQL Server…
    • 1 month ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Remote Work Request Title not working from the Asset object

    Deborah Gardiner
    Deborah Gardiner
    Product(s): AssetWise APM Foundation Version(s): 07.11.00.27 Environment: N\A Area: Remote Subarea: Work Request Problem If a work request is created from the asset object by right-clicking…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Performance - detect Database Index fragmentation

    Giselle Notte
    Giselle Notte
    Product(s): APM Implementation and Performance Management Version(s): All Versions Environment: SQL Server Area: Database Performance Subarea: N\A Problem How to detect and resolve Database…
    • over 2 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
  • Total Labour Costs do not show up

    Diana Marin
    Diana Marin
    Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Costs Subarea: Total Costs Problem After planning Labor costs on a Work Order they do not show up in the Labor…
    • over 4 years ago
    • Asset Reliability | AssetWise APM
    • Asset Reliability | AssetWise APM Wiki
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