User can no longer send link to an APM PO via outlook email despite previously being able to do so
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An end-user was trying to send a link to Purchase Order via…
Asset Removal dialogue window APM Remote is cut off
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Asset Removal dialogue UI in APM Remote is too big for the…
Approval route browse for Employees does not filter properly when Multiple Employees is selected
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When Setting up an Approval route for checksheets, user has…
Smart client crashes on long query due to obsolete ODBC driver and limited RAM
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User found when opening APM to the default Asset view, that…
Using Replace functionality on Indicator States tab does not complete all changes on first attempt.
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User found that when trying to update an attribute on several…
Mobile Inspection replaces entered reading value with enforced limit value
Product(s):
APM Mobile Inspections
Version(s):
1.4
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User found that for a Indicator Reading entered on an APM Mobile Inspection, release…
Inactive Handheld (PDA) Mobile Computers assigned to an employee interfere with New Android/IOS Mobile Synchronization assigned to same employee
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When a Mobile Computer is marked as Inactive, synchronizing…
Using same computer name for multiple physical devices (Android or IOS) leads to duplicate indicator readings and large processing backlog
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User has multiple physical devices linked to the same android…
Force user login via APM Smart-client and APM Remote client
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Many end users have shared devices and share desktop login…
Inspection Photos configuration is not showing photos even when photos have been selected for inclusion in the Inspection Report
Product(s):
APM Implementation and Performance Management
Version(s):
7.15
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
On a checksheet, all photos taken during inspection are…
Indicator Template Mass Update (Copy To) loops when trying to push Indicator States to Indicators with readings
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
When attempting to change the name of an indicator state…
New / Browse Indicator buttons on Maintenance Action Plans suffering apparent state refresh issue
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User has found when working on CPR and MTA Maintenance Action…
Susceptibility Questionnaires overwritten when customizations migrated via the Environment Migration Wizard (EMW)
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User noted that their Susceptibility Questionnaires were…
Mobile Inspections application shows a Bad Request error
Product(s):
APM Implementation and Performance Management
Version(s):
N/A
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem:
When user launches Mobile Inspections, the application launches successfully…
Not all tags found when browsing tags in an Online Data Collection (ODC) indicator
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM user with a working ODC Service Integration, using…
In SAP Gateway (CMMS Interoperability) environment APM fails to create Notification in SAP via alarm acknowledgement due to failed redirect
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
An APM environment with SAP Gateway (CMMS Interoperability…
Extra charges on Invoices are charged to parent site not the PO's owning site
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User set up a site specific extra charge for their environmental…
Copy PO Line does not carry over Price and Price UOM from source PO Line
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User has found that when copying a PO Line, that the Price…
APM Remote tablet fails to sync due to SQL database size limit exceeding 10GB
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User has found that the APM Remote Database appears to grow…
Could not initialize APM Remote Computers due to EXP Remote - Initialization Download Package being deleted
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User reported that they tried to Initialize a new APM Remote…
Bentley Mobile Inspections does not appear to have been updated post hotfix or version upgrade
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Bentley Mobile Inspections changes not appearing in IOS or…
Dashboard is not visible for certain users
Product(s):
APM Implementation and Performance Management
Version(s):
7.10
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem:
The dashboard is not visible for certain users in the Application…
Slow synchronization and slow performance of IOS Mobile Inspection due to linked photos
Product(s):
APM Implementation and Performance Management and Bentley Mobile Inspections
Version(s):
7.x and 1.3
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
User noticed that…
Release 7.13
These documents have been created or updated for this release:
What's New in APM 7.13
APM 7.13 Readme
APM 7.13 Installation Prerequisites
APM 7.13 Installation Guide
APM 7.13 Upgrade Guide
APM Remote 7.13 Setup Guide
APM Remote 7.13 Upgrade…
Data load import errors when special characters used in Asset Number field in the imported excel spreadsheet
Product(s):
APM Implementation and Performance Management
Version(s):
7
Environment:
N/A
Area:
N/A
Subarea:
N/A
Problem Description
Data load import errors when special character, @, is included…