• All products listed with 500 available licenses for Non-SELECT users

    Jacek Majda
    Jacek Majda
    Product(s): License Management Tool Area: Licensing Problem Description License Management Tool shows incorrect information for Non-SELECT users in the License Checkout tab - listed are all products with "500" as the amount of available…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • License Type : Trial

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): Bentley Licensing Tool Version(s): 10.00.14.xx and newer Area: N/A Problem Description License Type is Trial instead of Commercial. Solution If your Windows operating systems is Windows 10 and…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Import the backup of a checked-out license (.xml file)

    Rene van den Brink
    Rene van den Brink
    Product(s): SELECTserver Version(s): N\A Environment: N\A Product area: N\A Product sub-area: N\A Original Author: Jutta Eisenhauer, Bentley Technical Support Group…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Create a backup of a checked out license (.xml file)

    Rene van den Brink
    Rene van den Brink
    Refers to Product(s): SELECTserver Version(s): N\A Environment: N\A Product area: N\A Product sub-area: N\A Original Author: Jutta Eisenhauer, Bentley…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Admin Check In and Out Instructions for XM and Higher [TN]

    Brian D., User Success Support
    Brian D., User Success Support
    Product: SELECTserver Version: XM and higher Environment: N\A Area: Asset Administration Subarea: N\A Overview As a SELECT user, you may decide to check out a license if the client machine…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Opening License Management Tool

    Jacek Majda
    Jacek Majda
    Product: License Management Tool Version: V8i, CONNECT Area: License Management Subarea: General Problem How is the License Manager opened? Solution License Management Tool can be opened in several ways, which…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Why do I encounter an error when moving a license to another computer?

    Jacek Majda
    Jacek Majda
    Applies To Product(s): License Management Tool Version(s): N/A Environment: N/A Area: License Management Subarea: N/A Original Author: Jeremy Hoesly, Bentley Technical…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Required Product not listed in the Pre-XM License Client

    Sheetal Bhegade
    Sheetal Bhegade
    Applies To Product(s): License Management Tool Version(s): Pre-XM Environment: N\A Area: License Management Subarea: Check Out/In Original Author: Leonard Jones, Bentley…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Why do I have to activate my application on every start-up

    Jacek Majda
    Jacek Majda
    Applies To Product(s): License Management Tool Version(s): System.Data.DataRowView Environment: N\A Area: License Management Subarea: N\A Original Author: Anders OMahony…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Where do I find my Activation Key?

    Brian D., User Success Support
    Brian D., User Success Support
    Product: License Management Tool Version: N\A Environment: N\A Area: License Management Subarea: N\A Background In order to activate your Bentley program you will need an Activation Key. This…
    • 6 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Why is a license for my RAM or STAAD product missing from the License Checkout list?

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): License Management Tool Version(s): N/A Environment: N/A Area: License Management Subarea: Original Author: Jeremy Hoesly, Bentley Technical Support…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Bentley CONNECT SELECTservices (Formerly SELECTserver) Quick Start Guide

    Tamicca Sellars
    Tamicca Sellars
    Applies To Product(s): All Version(s): XM and Higher Environment: N/A Area: N/A Subarea: N/A Original Author: Subscription Utilization Team Introduction…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Generating a License Debug Log

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): License Management Tool Version(s): Environment: N/A Area: Configuration Subarea: N/A Original Author: Jeremy Hoesly, Bentley Technical Support…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • License Management Tool

    Sylvia H.
    Sylvia H.
    What is the purpose of this information? The License Management Tool is delivered with all Bentley Applications versions XM and higher. The License Management Tool enables you to edit, enter, and confirm your license information, check your activation…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • About Bentley Trust Licensing

    Sylvia H.
    Sylvia H.
    When you purchase a Bentley software license you are investing in Bentley software and, in return, Bentley commits to protect your investment through responsible licensing management. SELECTserver will: Ensure that users have access to mission-critical…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Product Activation Modes of Behavior

    Jeremy Hoesly
    Jeremy Hoesly
    Important : The statuses described in this wiki apply to SELECTserver-based products only. For statuses of Subscription Entitlement Service-based products, please refer to Overview of Bentley Licensing Tool . Product activation is the act of authenticating…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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