• Elevate to All Users

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): License Management Tool Version(s): 09.02.xx.xx and later Background To ensure all user profiles on a machine contain SELECTserver license settings to activate products, settings can be stored in a central location…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How remote usage is recorded

    Jacek Majda
    Jacek Majda
    Background Usage of Bentley products on a host machine (i.e. a computer to which a Remote Desktop connection is established) via a client machine (i.e. a computer from which a Remote Desktop connection is established) is becoming more common with the…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Response File larger than 7.93 MB - Error 404

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When trying to read a response file larger than 7.93 MB on the Deployed Server, the following message…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Hosted server Administration page - Access for administrators only

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem There is no access to the Hosted server Administration page. Solution As of April 30, 2021, the…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Admin Check In and Out Instructions for XM and Higher [TN]

    Brian D., User Success Support
    Brian D., User Success Support
    Product: SELECTserver Version: XM and higher Environment: N\A Area: Asset Administration Subarea: N\A Overview As a SELECT user, you may decide to check out a license if the client machine…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services

    Sarah McCann
    Sarah McCann
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The SELECTserver and/or SELECTserver Gateway are not started. How can I start the service using…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Deployed SELECTserver Logs

    Jacek Majda
    Jacek Majda
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The log files of the Deployed Licensing Server (Deployed SELECTserver) are required by Technical Support…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Security [FAQ]

    Sylvia H.
    Sylvia H.
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: Installation / Configuration Subarea: Security Are there any differences between the reports generated by a deployed SELECTserver…
    • 4 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Deployed SELECTserver Technical Requirements [TN]

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): SELECTserver Version(s): 08.11.07.111 - 09.01.00.31 Environment: N/A Area: Installation / Configuration Subarea: N/A Original Author: Bentley Technical Support Group…
    • 10 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Opening Administration Site

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N\A Environment: N\A Area: Administration Site Subarea: N\A Problem How is…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Strategies for limiting usage

    Jeremy Hoesly
    Jeremy Hoesly
    Applies To Product(s): SELECTserver and Subscription Entitlement Service Version(s): N/A Environment: N/A Area: Administration Subarea: License Management Original Author…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How do I keep usage reports current?

    Jeremy Hoesly
    Jeremy Hoesly
    Applies To Product(s): SELECTserver Version(s): N/A Environment: N/A Area: Administration Subarea: License Management Original Author: Jeremy Hoesly, Bentley Technical…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver OnLine migration FAQ

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): SELECTserver Version(s): N/A Environment: N/A Area: Administration Subarea: License Management SELECTserver OnLine (i.e. the "hosted" server or Bentley CONNECT SELECTservices) is…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How do I set up or prevent license checkouts?

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): SELECTserver Version(s): 09.00.00.95 or later, SELECTserver Online Environment: N/A Area: Administration Subarea: Checkout Restrictions Original Author: Jeremy Hoesly…
    • over 4 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Moving (relocating) the SELECTserver application to a new server.

    Jutta Eisenhauer
    Jutta Eisenhauer
    Applies To Product(s): SELECTserver Version(s): All versions Environment: Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows 7, Windows…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver Notifications

    Damien Mulligan
    Damien Mulligan
    Applies To Product(s): SELECTserver Version(s): 09.00.00.113 Environment: Window Server 2008 64 bit, Windows 7 32 bit, Windows 7 64 bit, Windows Server 2003, Windows Server 2008 R2, Windows Vista 32 bit…
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Activation of Client Side Products and Registry Basics

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): SELECTserver - License Management Tool Version(s): 08.09.00.00 - Present Environment: N/A Area: N/A Subarea: N/A Original Author: Jonathan Jezorski…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • The SQL transaction logs are full

    Jutta Eisenhauer
    Jutta Eisenhauer
    Applies To Product(s): SELECTserver Version(s): 09.00.00.99 Environment: N/A Area: Installation / Configuration Subarea: SQL Management Original Author: Michael.Dougherty…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • DISCONNECTED MODE EXPLAINED [FAQ]

    Jutta Eisenhauer
    Jutta Eisenhauer
    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group …
    • over 5 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]

    Jacek Majda
    Jacek Majda
    Applies To Product(s): SELECTserver Version(s): 09.01.00.xx and earlier Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver Online Technical Requirements [FAQ]

    Sylvia H.
    Sylvia H.
    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support Group …
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]

    Tamicca Sellars
    Tamicca Sellars
    Applies To Product(s): SELECTserver Gateway Version(s): 09.xx.xx.xx Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support Group…
    • over 3 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Deployed SELECTserver Manual License Update

    Brian D., User Success Support
    Brian D., User Success Support
    Applies To Product(s): SELECTserver Version(s): XM and Higher Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group …
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Activating Against a Locally Deployed SELECTserver [TN]

    Brian D., User Success Support
    Brian D., User Success Support
    What is the purpose of this information? To activate Bentley applications against a Deployed SELECTserver Activation of the software is achieved by entering a server name and site activation key into the product. The Server Name and Site activation…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SELECTserver TechNotes and FAQs

    Brian D., User Success Support
    Brian D., User Success Support
    Custom Search within our community! Click Here Most Popular Articles Activation of Client Side Products and Registry Basics Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ ] Deployed SELECTserver Knowledge Requirements…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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