• SES-based products hang on startup

    Jeremy Hoesly
    Jeremy Hoesly
    Product(s): SES-based products Version(s): N/A Area: Licensing - Technical Problem Description Products using the Subscription Entitlement Service (SES) licensing system hang on startup when attempting to retrieve…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • SYNCHRO Link and activation problems with other SES-based products

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): SYNCHRO Link and other SES-based products Version(s): N/A Area: Licensing - Technical Problem Description Bentley products using CONNECTION Client do not activate after the installation of SYNCHRO Link…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to license automated workflows

    Jutta Eisenhauer
    Jutta Eisenhauer
    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
    • over 1 year ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Activation Troubleshooting for SES-based Products

    Sarah McCann
    Sarah McCann
    Product(s): CONNECTION Client, SES-based products Area: Licensing - Technical Problem Description Even though successfully signed into CONNECTION Client, Subscription Entitlement Service-based products still open with Trial…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Licensing service failed with error code -1

    Jacek Majda
    Jacek Majda
    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
    • 8 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • ContextCapture Master/Engine requiring a ContextCapture license

    Brian D., User Success Support
    Brian D., User Success Support
    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
    • 3 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to evaluate a product under Subscription Entitlement Service

    Jacek Majda
    Jacek Majda
    Overview The Subscription Entitlement Service supports the generation of evaluation entitlements so that users can try a product without accruing billable usage. This article explains how an end user accesses an evaluation entitlement assigned to him…
    • 10 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • How to activate products under Subscription Entitlement Service

    Sylvia H.
    Sylvia H.
    What is the purpose of this information? Subscription Entitlement Service uses a Bentley login attached to an organization with licenses to activate products. There are two options to activate a Subscription Entitlement Service product for the first…
    • 7 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Why do I have to activate my application on every start-up

    Jacek Majda
    Jacek Majda
    Applies To Product(s): License Management Tool Version(s): System.Data.DataRowView Environment: N\A Area: License Management Subarea: N\A Original Author: Anders OMahony…
    • over 2 years ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
  • Where do I find my Activation Key?

    Brian D., User Success Support
    Brian D., User Success Support
    Product: License Management Tool Version: N\A Environment: N\A Area: License Management Subarea: N\A Background In order to activate your Bentley program you will need an Activation Key. This…
    • 6 months ago
    • Licensing, Cloud and Web Services
    • Licensing, Cloud and Web Services Wiki
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