How to collect and submit logs
To retrieve licensing-related diagnostic data for further analysis by Bentley Support, please perform the following steps:
Step 1: Collect logs
1. Open Bentley Log Collector
Bentley Log Collector can be opened in several ways:
Option 1:
Open…
Error: Failed to contact the license server
Applies To
Product(s):
License Management Tool
Version(s):
XM and higher
Environment:
N\A
Area:
License Management
Subarea:
N\A
Original Author:
Anders OMahony, Bentley…