What happens if a Practitioner License is left unassigned for OpenGround?
See link below for details on unassigned licenses
https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#what-happens-if-left-unassigned
How do I assign a Practitioner License for OpenGround?
To assign a Practitioner license, please see the link below
https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#how-do-i-assign
The Cloud database you need to access isn't listed in the Launcher
If you run the Launcher and find you don't have a Cloud database to select this could be caused by an account mismatch.
Check which email address you use to login to the Connect Client, then have the OpenGround Admin user login to the Cloud database…
How to Resend a Welcome Email
You can re-send a Welcome Email from OpenGround Professional by going to System>Manage Users>Welcome Emails for the desired recipient(s).
How to Download the Launcher Installer
The OpenGround Launcher can be downloaded from the Bentley’s Software Downloads page here .
You will need to contact one of your Bentley Account Administrators if you do not have sufficient rights to access Software Downloads.