• How to edit the Transfer Mapping should you need to map a field.

    Oliver Carnaby
    Oliver Carnaby
    If you find a field is not mapped for AGS/CSV you can map it yourself following the steps below: First of all you will need to export the mapping you want to edit. This will either be an import mapping or an export mapping. Open Professional, go to…
    • 5 months ago
    • OpenGround | gINT | Keynetix
    • OpenGround Wiki
  • A license for OpenGround Cloud is no-longer available message when running Professional

    Martyn Collis
    Martyn Collis
    When opening the OpenGround Professional, a message appears "A license for OpenGround Cloud is no-longer available" Check the user does not have an expiry date within Professional that has expired. Select, 'Manage Users', right click on the users…
    • over 1 year ago
    • OpenGround | gINT | Keynetix
    • OpenGround Wiki
  • Error generated when trying to Preview Site Plans.

    Stephen Evason
    Stephen Evason
    If when generating a site plan you get an error containing 'Not enough Memory' this is likely caused by Region setting, Date and Time Format settings. For site plans to work correctly you must have the Format settings set to English(United Kingdom). …
    • over 1 year ago
    • OpenGround | gINT | Keynetix
    • OpenGround Wiki
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