• Balloon Size incorrect when Placing or Moving - OpenUtilities Substation

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: NA Area: Construction Drawing Subarea: Balloons Background: The user might some times…
    • 1 month ago
    • OpenUtilities
    • OpenUtilities Wiki
  • How to remove Unplace Device from OpenUtilities Substation

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.10.XX.XX Environment: N/A Area: Project Management Subarea: NA Devices and/or part numbers are appearing on reports…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Part numbers missing from Insert Cable/Bus Object - OpenUtilities Substation

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: N/A Area: 3D Layout Features Subarea: Insert Cable/Bus Object Problem Description After selecting…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Devices in nested fields adopt properties of outer fields - OpenUtilities Substation CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Component Feature Subarea: Insert Field Problem Description: When Device…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Devices in nested fields adopt properties of outer fields - Promis.e CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: NA Area: Component Feature Subarea: Insert Field Problem Description: When Device in a Field is surrounded…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Family modifications not reflected in project - OpenUtilities Substation CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Component Management Subarea: Family Creation Problem Description: The user many…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Family modifications not reflected in project - Promis.e CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e CONNECT Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: NA Area: Component Management Subarea: Family Creation Problem Description: The user many times faces the…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Wrong appearance when inserting or modifying a catalog item - OpenUtilities Substation CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Edition Version(s): 10.00.XX.XX to 10.09.XX.XX Environment: NA Area: Component Feature Subarea: Insert Symbol by Name Problem Description: When…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Wrong appearance when inserting or modifying a catalog item - Promis.e CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e CONNECT Edition Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: NA Area: Component Feature Subarea: Insert Symbol by Name Problem Description: When trying to insert…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Cannot draw wires in custom modes - OpenUtilities Substation CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promise CONNECT Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: NA Area: Wiring Feature Subarea: Draw Wire Problem Description: After creating a custom drawing mode using…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Cannot draw wires in custom modes - Promis.e CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promise CONNECT Version(s): 10.00.XX.XX to 10.06.XX.XX Environment: NA Area: Wiring Feature Subarea: Draw Wire Problem Description: After creating a custom drawing mode using…
    • over 2 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • How to do Restore Platform Defaults in OpenUtilities Substation CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): OpenUtilities Substation CONNECT Version(s): 10.00.XX.XX to 10.07.XX.XX Environment: N/A Area: Power Platform Support Subarea: N/A Background Certain dialogs or toolboxes will not…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Remove Unplaced Devices - Promis.e CONNECT

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e CONNECT Version(s): 10.00.XX.XX to 10.05.XX.XX Environment: N/A Area: Project Management Subarea: BOM Explorer Devices and/or part numbers are appearing on reports but I…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Alert - UI Fail to delete folder

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.96 Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message When loading the Project Manager tree…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Restore Project or Import Catalog always appears at start up

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): 08.11.12.xx Environment: N/A Area: Project Management Subarea: Backup and Restore Project Problem Description A Restore Project or Import Catalog…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Grounding Grid dialog box is empty

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Grounding Grid Subarea: Place Grounding Grid Problem Description When trying to place the grounding grid…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Accessory kits are empty

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Accessory kits missing from Accessory Kits Manager

    Sarvesh Kulkarni
    Sarvesh Kulkarni
    Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Management Subarea: Accessory Kit Manager Problem Description When I open Accessory Kits Manager…
    • over 4 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Projects or pages missing from Construction Drawing Locator

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): through 10.00.00.232 Environment: N/A Area: Construction Drawings Subarea: Copy Construction Drawings To Project Problem Description I'm trying to…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Configure button is grayed out on Setup - ProjectWise

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N\A Area: ProjectWise Integration Subarea: N\A Problem Description The Configure button on Setup > ProjectWise…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Installing with no internet connection

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.11.xx - 08.11.13.140 Environment: N/A Area: Installation_Configuration Subarea: N/A Problem Description The installation program tries…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Unmapped fields cannot be moved on Parts Database Manager Customization

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Component Management Subarea: Parts Database Problem Description After mapping fields such as…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Terminals, plugs missing from Insert Symbol By Device ID

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 10.00.00.232 Environment: N\A Area: Component Features Subarea: Insert Symbol By ID Problem Description When I try to insert a symbol…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Missing information in Device Usage Chart

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: Component Features Subarea: Edit Components Problem Description Missing information in Device…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Nothing happens when using Automatic Wire Numbering

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.140 Environment: N/A Area: Wire Numbering Subarea: Automatic Wire Numbering Problem Description When trying to use Automatic…
    • over 5 years ago
    • OpenUtilities
    • OpenUtilities Wiki
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