• View is rotated

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e Standalone, Bentley Substation Version(s): through 08.11.13.140 Environment: N/A Area: PowerPlatform Support Subarea: N/A Problem Description The view of a project page…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Create or Edit Project Revisions

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: Project Management Subarea: Revision Control How do I create a new revision? How do I edit revision…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Cable conductor text appearance on cable diagrams and cross reference symbols

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.13.96 Environment: N\A Area: Administration Features Subarea: Options How can I control the appearance of the cable conductor text on…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - UI Fail to delete folder

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e & Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Installation/Configuration Subarea: N/A Error or Warning Message The UI Fail to delete folder…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error Opening Project Manager

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e & Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Installation_Configuration Subarea: N/A Error or Warning Message The following error message…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Update Symbol

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N/A Area: Find_Replace Subarea: Update Symbol Background The Update Symbol tool compares symbol definitions…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Export construction drawings to PDF and DWG with small file size

    Matt_P
    Matt_P
    Product(s): Bentley Substation Version(s): through 08.11.12.xx Environment: N/A Area: Platform Support Subarea: MicroStation Support Background Construction drawings typically have references…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - No active project to generate report

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.96 Environment: N\A Area: Reports_Output Features Subarea: Reporting Error or Warning Message Alert No active project to…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Symbols from other catalogs appear in migrated catalog

    Matt_P
    Matt_P
    Product(s): promis.e Version(s): through 08.11.12.137 Environment: N/A Area: Migration Subarea: N/A Problem Description After a legacy catalog is migrated using the Migration Wizard , symbols…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Migrate a catalog from promis.e V8i Standalone to promis.e for AutoCAD

    Matt_P
    Matt_P
    Product(s): promis.e V8i Version(s): through 08.11.11.xx Environment: N/A Area: Migration Subarea: N/A How to migrate a catalog in promis.e V8i Standalone format to promis.e V8i for AutoCAD format…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Migration Wizard

    Matt_P
    Matt_P
    Product(s): Promis.e Version(s): 2007 through 08.11.13.96 Environment: N/A Area: Migration Subarea: N/A Background The Migration Wizard is used to convert data from legacy versions of promis…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Diagnose a program crash using Event Viewer

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): All Environment: N\A Area: Installation_Configuration Subarea: N\A Steps to Accomplish Select Start > Run or press Windows+R . Enter…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - There are error during restore, rebuild this project to fix it

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.12 Environment: N/A Area: Project Management Subarea: Backup and Restore Project Error or Warning Message When using Restore Project…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • File Open dialog appears at startup

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.12 - 08.11.13.73 Environment: N\A Area: Installation_Configuration Subarea: N\A Problem Description When I start the software, the…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Symbol On The Fly

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Component Features Subarea: Symbol on the Fly Background Symbol On The Fly allows a user to quickly…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Export Catalog

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Component Management Subarea: Catalog Manager Background The Export Catalog tool is used to export…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - Project was created in database version

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Backup and Restore Project Subarea: Project Management Error or Warning Message When using Restore…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - Insufficient arguments with Plot Page(s)

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): 08.11.12 Environment: N/A Area: Print_Publish Features Subarea: Printing_Plotting Error or Warning Message When using the Plot Page(s) tool…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error on Run Reports - No template selected

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N\A Area: Reports_Output Features Subarea: Reporting Error Message When clicking the Run button while trying…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - OraOLEDB.Oracle provider is not registered

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.12.73 Environment: Oracle Area: Database Platform Support Subarea: N/A Error or Warning Message Unhandled exception has occurred…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - The database is for product... you cannot use it

    Michael Kelley
    Michael Kelley
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Database Platform Support Subarea: N/A. Error or Warning Message "The database is for product…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error running SQL scripts - Incorrect syntax

    Jesse Dringoli
    Jesse Dringoli
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N\A Area: Database Platform Support Subarea: N/A Error or Warning Message When executing the SqlServerProject…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Error - Format version not supported, not recognized file format

    Satish Saptasagar
    Satish Saptasagar
    Product(s): Promis.e, Bentley Substation Version(s): thorugh 08.11.13.73 Environment: N/A Area: PowerPlatform Support Subarea: N/A Error or Warning Message "Invalid Cell Library", "format version…
    • over 3 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Filter cables from Wire Without Wire Number EDC

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Engineering Design Considerations Subarea: N/A We do not assign wire numbers to cable conductors…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
  • Custom page or project description labels not listed in Title Block Designer

    Matt_P
    Matt_P
    Product(s): Promis.e, Bentley Substation Version(s): through 08.11.13.73 Environment: N/A Area: Drawing Management Subarea: Title Block Designer Problem Description Custom page or project description…
    • over 6 years ago
    • OpenUtilities
    • OpenUtilities Wiki
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