AssetWise APM v7.16 is now available for general access from Bentley Software Downloads  Highlights:

• Fluid samples and condition tracking You can now use APM to collect and track samples of fluids such as oil, hydraulic fluids, greases, and lubricants to monitor equipment fluid condition for different asset types (transformers, engines, pumps, and so on).
• Asset links This release introduces support for links between assets…

 October 22, 2021 -  19:30 GMT

We are currently experiencing a full IMS outage and the IT team is investigating the issue. Unfortunately we don’t have an estimate on when service will resume.

There is a P1 with all hands online and involved in restoring the service ASAP.

An update will be posted as soon as the Service is restored.

Areas affected:

- Submitting Service Requests

- logging in to Bentley Hosted APM E…

The SIG introduced the new Ideas Portal for Bentley Users.   The portal is the entry point for product enhancement ideas moving forward.

communities.bentley.com/.../APM-Ideas-Portal.pdf

Microsoft has disclosed a critical security vulnerability with it's Print Spooler service.

APM Server and APM Clients (Remote, Smart, Thick) use the Print Spooler service to print reports and work packages.

It is recommended that APM users update to the July 6th 2021 security update

If this is not possible then the print spooler service can be disabled temporarily while the update is rolled out.  While the service…

AssetWise APM v7.15 is now available for general access from Bentley Software Downloads

Highlights 

• When the review process is used with asset properties change requests, you can now see the results of previous reviews in the Asset Change Request window.
• Selected asset statuses can be displayed in asset properties change requests. You can also create asset properties change requests from a construction form.
• You can now…

I'm excited to share that a select group of Bentley users are trying out a new system for opening Service Request.

The objective of the trial is to confirm our assessment that the new system is a great fit for both Bentley and our Users, and that it will deliver significant improvements in the areas of user portals, self-service, knowledge management, visibility of issues, and communication.

If you are an APM user…

Today's recorded meeting and PowerPoint presentation.  Topics today were:

1. A talk on the User Success Program

2.  A brief talk on Cameco's implementation lessons learned

3.  A presentation of what's new in the latest releases of Assetwise Reliability

4.  A Q&Acommunities.bentley.com/.../User-Update-_3D00_-What_2700_s-new_5F00_May-2021-SIG.pdf

AssetWise APM v7.14 is now available for general access from Bentley Software Downloads.

Highlights

• MTA2 Analysis and Facilitation workflow is a role-based wizard for completing well-defined tasks based on the user’s ID.
• An asset’s identification with – or as – an asset circuit means that you can view information and select objects based on asset circuit references.
• APM Service Monitor notifies…

AssetWise APM v7.13 is now available for general access from Bentley Software Downloads.

Highlights

• Regulatory information can now be recorded on assets, including regulatory agencies and the text, dates, and check boxes appropriate to your organization. (Feature 61 – Technology preview)

• AWEIS - Maintenance groups can be used to restrict the work priorities available for selection on a request for work. (Feature…

Sites using Mobile Device Management (MDM) software to push the APM Mobile App on iOS 14.2 may hit an issue where the APM Mobile app stops working after 10-20 seconds after opening. 

Bentley tested our application on 14.2 iOS prior to the iOS release and can confirm that downloading the APM Mobile app directly from the Apple App store will work.

Per Apple support, this issue has been reported by a number of software vendors…

Release Notes:

- Resolved application crash when connecting to APM Server Version 7.12.5

This new version can be downloaded from the Apple App Store and Google Play Store

Release Notes:

- Fixed application crash when opening checksheets on older tablets

This new version can be downloaded from the Apple App Store and Google Play Store

AssetWise APM v7.12.5 is now available for general access from Bentley Software Downloads.

Highlights

• It is now easier to view and work with APM product features. Recent features that are generally available and available for preview can be viewed at the site level. The Features view on the Enterprise window makes it easier to browse and enable features.

• Failure codes provide a more flexible alternative to object…

- Added setting to enable split screen mode on tablets, default is no split screen use the gear icon menu option to change the setting

- Blank previous readings are now populated

- Indicator readings sometimes forgetting the entered value

- Carousel swipe performance improved

- Enforce barcode scan now hides the data entry section until the barcode is scanned

- Stability improvements

This new version can be downloaded…

Saturday, August 22, 2020 between 12:01 a.m. and 8:00 a.m. EDT (UTC-4)

During this time, Bentley’s Identity Management System (IMS) may be unavailable as the User. Please plan for this service outage as we complete the upgrade.

For details of the upgrade, please see https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/50711/user-management-2-0

Today, 15th July 2020, support is seeing a sudden increase of calls related to the APM SmartClient.

Preliminary investigation is pointing to the application of Microsoft patch, https://support.microsoft.com/en-ca/help/4565631/kb4565631-cumulative-update-for-net-framework

Current symptoms are:

1. The SmartClient will open
2. Unable to open Views or Objects
3. System.InvalidOperationException exception pointing to https://go.microsoft…

AssetWise APM v7.12.4 is now available for general access from Bentley Software Downloads. Highlights

• APM incorporates functionality from AssetWise 4D Analytics to process large datasets, like the readings that come from Industrial Internet of Things devices: interconnected sensors, instruments, and other devices throughout the plant. Enhancements for this release include testing calculations with live data from the…

The recording of the May 2020 special interest group meeting.  Topics include:

1. IOT Mass Data Ingestion using 4d Analytics
2. Support of Multiple Time zones and Multiple CMMS’s
3. Enhancements to our Mobile Collections app
4. Q&A and general discussions.

Fixes:

- Data Lost when opening the indicator reading details view.

- Opening the indicator reading details view sometimes opened the wrong indicator reading

This new version can be downloaded from the Google Play Store

AssetWise APM v7.12.3 is now available for general access from Bentley Software Downloads.

 

Highlights

 

• Advanced Production Loss Accounting has been enhanced by the addition of the Asset Product Capacity object, which tracks an asset’s production capacity for a product and month. When production loss events occur, APM calculates the changes to the affected assets’ capacity. APM calculates the costs of production loss…

Issues Fixed:

Updated for 64 bit processors

Upload size reduced

This new version can be downloaded from the Google Play Store