Not all tags found when browsing tags in an Online Data Collection (ODC) indicator


 Product(s):APM Implementation and Performance Management
 Version(s):7
 Environment:N/A
 Area:N/A
 Subarea:N/A

Problem Description

An APM user with a working ODC Service Integration, using accurate credentials reported that they we able to browse some tags from a specific target data source but not all tags from that specific data source.

Solution

1. Tags have browse/search security rules in data source preventing them from being searched.
2. The tags that are missing are not included in the tag hierarchy of the target data source,
3. The data source is multi-nodal and that one of the nodes does not have the most recent PI AF SDK installed on it
4. End-User does not have sufficient security privileges in Target data source for the missing tags,
5. Service User does not have sufficient security privileges in Target data source for the missing tags

See Also

SR7001210681

https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/51826/apm-online-data-collection-odc-troubleshooting-guide