To register a SYNCHRO project from SYNCHRO Control a user must have Administrator, Co-administrator, or CONNECT Services Admin privileges associated with their Bentley account. 

These privileges are required because registered SYNCHRO projects are organization-wide resources that represent real-world projects and are used in many different locations for information organization and reporting. Therefore, access is limited to those members of an organization with sufficient privileges to ensure that only recognized and permitted SYNCHRO projects be registered on behalf of an organization. 

Important: Project-specific roles such as Project Administrator will not allow rights to register another project.

• If you are an end user and want to register a project in SYNCHRO, you need to contact an administrator for your organization. SYNCHRO support is unable to assign.
  • If you do not know your administrators, you can visit CONNECT.Bentley.com homepage and click on the “How are you CONNECTED?” link to see a list of account administrators. You may need to add the welcome banner to your homepage by clicking the gear in the top right corner of the page.
• If you are an administrator for your organization and want to give a user permissions to register a project in SYNCHRO, you can visit the User management portal and grant one of the following roles to the appropriate users
• •  Administrator – Organization's primary administrator assigned to add users, modify the role(s) of all existing users, manage software licenses, create / edit / delete projects.
  • Co-Administrator – Administrator assigned to add users, modify the role(s) of existing users,  manage software licenses, and create / edit / delete projects.
  • *RECOMMENDED* CONNECT Services Admin –  Access the organization's CONNECTED Project Dashboard data, create and edit Connected Projects, including SYNCHRO, PW365 and PlantSight projects. 

Click the following link for additional details on Registering a CONNECT Project.

To learn more about the different roles that are available and how to assign them, please read the help articles Managing Roles and Available Roles on Bentley Communities.