Error message: "User is not authenticated"

Issue:

• The synchronization job fails with the error message "User is not authenticated"

Cause:

• The connection owner's access token has expired. 

Solution:

• Re-authorize scheduled synchronizations by running a connection manually or by clicking here.
• In case the connection owner is not available, the project administrator can transfer the ownership and restart the synchronization.  
• If synchronization still fails - contact Bentley Support for assistance.