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    Where can I find the troubleshooting logs for iTwin Attach feature?

      Product(s): MicroStation
      Version(s): 10.17.02.061
      Environment: N\A
      Area: i.Models
      Subarea: iTwin

    Problem

    Where can I find the troubleshooting logs for iTwin Attach feature?

    Solution

    iModel02FileIO.log file is created and saved inside folder, C:\Users\<User Name>\AppData\Local\Bentley\Logs\.

    Note: A quick way to access this folder is to use "%localappdata%\Bentley\Logs\" in the File Explorer to get to this location.

    While troubleshooting an iTwin Attach feature, support team may request to ZIP the entire Logs folder which also contains the iTwin Synchronizer logs.

    iTwinSynchronizer.2023-02-26.log

    iTwinSynchronizer-loginfo.json

    See Also

    iTwin Synchronizer Install and Launch Logs

    Other Language Sources



      Original Author: Leonard Jones
    • i-Model
    • logs
    • iTwin
    • iTwin Synchronizer
    • MicroStation Connect Edition
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    • Leonard Jones Created by Bentley Colleague Leonard Jones
    • When: Mon, Feb 27 2023 8:09 AM
    • Andrew Bell Last revision by Bentley Colleague Andrew Bell
    • When: Sun, Mar 5 2023 11:34 PM
    • Revisions: 3
    • Comments: 0
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