Purpose

This wiki is to inform Citilabs account administrators to sign-up for Bentley CONNECT portal (https://connect.bentley.com) . Bentley CONNECT platform is a one-stop shop for CUBE users to access licenses, download software, request technical support, interact in Cube community, find training materials and product documentation, etc. It is also the platform for account administrators to manage users under their organization, set-up license access and monitor usage for their Bentley CONNECT products. We will look at the steps to complete the following actions

Register/Set-up login credentials
Claim your organization domain
Add users
Assign roles

Note: If you are not an administrator for your organization’s account, you can still register at https://connect.bentley.com. However, if you would like to use your account privileges (file service requests, use CONNECT products, etc), please contact your account administrator to add your work email to the account.

Actions

Register/Set-up login credentials

Go to https://connect.bentley.com/.
Select Forgot Password.
Enter your work email address and select Send.

You will receive an email with a link to reset your password. Your work email and newly reset password will be your login credentials for CONNECT portal (https://connect.bentley.com). As a first-time user, you will be prompted to accept a user agreement and will be directed through a help wizard for getting started.

Claim your organization domain

Log into CONNECT portal and select your organization name on the top of the page. Inside your organization page, select User Management.
In User Management, select Domains
Select Add Domain. Add the domain name, domain owner’s email and click Apply. An email will be sent to you to confirm the domain and complete the process.

Notes: You can only add Private domains. Public domains such as gmail.com.com cannot be owned by an account.

Add users

As an administrator of the account, you can add in other users from your organization..

Inside your organization page, select User Management.
On the Users and Groups screen, click Users tab and then click the Add Users button in the upper right corner.
Complete the fields and click the Save button.

Assign roles

On the User Management screen, click the Users tab and then select the user.
Click the Assign Roles icon on the screen above user list.
Select Roles from the list and click the Submit button. If you would like the user to download the installers for our products, please make sure that the 'Download' role is selected.
Click on info icon to view brief description of the role.
Put the tick mark against the desired roles to assign multiple roles to the user.