- Known issue why AutoPIPE application crashes / freezes on start up; Datamnger.dll


Applies To
Product(s):AutoPIPE
Version(s):ALL
Area: Startup
Original Author:Bentley Technical Support Group
Date Logged
& Current Version
Feb. 2016
10.00.00.10

Problem:

After clicking the icon or link to start the application, screen remains blank, application does not start, why? 

Solution

While using WinDBG application, AutoPIPE was opened, 

The following error occurred:

*** ERROR: Module load completed but symbols could not be loaded for C:\PROGRA~2\WIA6EB~1\Datamnger.dll

Workaround:

Locate and rename / delete the offending DLL

Close WinDbg dialog and Windows Explorer, restart AutoPIPE

Since this DLL was renamed, AutoPIPE was able to start without issue. 

See Also

AutoPIPE Crashes / Freezes on Start-up

Bentley AutoPIPE