18. Reasons #18 , why OPIM does not create a drawing file or drawing is blank from an AutoPIPE model


Applies To
Product(s):AutoPIPE
Version(s):ALL;
Area: Stress Iso
Date Logged
& Current Version
March. 2024
23.00.01.367

Problem:

Stress Isometric does not create a drawing from AutoPIPE model, why?

Solution:

Virus protection may cause issues with AutoPIPE and OPIM successfully generating a stress Isometric. If a stress iso fails to be generated check the Check Event Viewer results to see what faulting module path DLL is responsible for the issue. Search internet for application that use this DLL

Example:

HMPART.DLL

Internet search (here) finds:

1. hmpalert.dll is a Dynamic Link Library (DLL) file associated with HitmanPro.Alert, a software developed by SurfRight B.V.

2. Sophos Intercept X Endpoint has an exploit detection component called HMPA, which loads the hmpalert.dll into all monitored processes. 

3. MicroStation Quits Immediately on Launch - Sophos - click here

etc..

The Company's virus protection and malware cleaner require an update to incorporate an exception for both AutoPIPE and OPIM applications. These exceptions should encompass all operations within program folders, their subfolders, as well as user profiles and their subfolders. Aloo exceptions should cover process run by these applications.  

See Also

Reasons why stress Isometric was blank or does not create a drawing file?

OPIM Stress Isometric Troubleshooting Guide

Bentley AutoPIPE