
	Applies To

	Product(s):	AutoPIPE,
	Version(s):	2004, XM, & V8i
	Environment:	N/A
	Area:
	Subarea:
	Original Author:	Bentley Technical Support Group

In May 2014, Bentley launched a new method of downloading all of Bentley's software using an web page called Software Fulfillment, select the following link to see how to Download AutoPIPE with the new software:

The older method will be available for a short period of time. See the following method used before May 2014:

Step #1: Download AutoPIPE:

If you are part of the QA&R program, any installation from a downloaded file for AutoPIPE or ATS is strictly forbidden and does not constitute a valid installation or verification. All QA&R user must install the applications from the CDs received from Bentley systems QA&R manager

1. Open internet explorer web site http://selectservices.bentley.com/en-US/

A. Select "Support & Services" Tab

B. Select "Support"

C. Select “Software Downloads”

D. Log into web site.

Note: If you do not have a current log, in please contact your local Bentley site administrator who can assist you with the correct information and permissions.

Note: If you see the following screen:

This may happen if a user's Bentley login is missing the Software Download role. Please visit the User Profile page: https://ims.bentley.com/IMS/Profile/ Expand the Access Levels section, and verify that "Yes" appears on the Download line.

If No appears, then please contact your Bentley onsite admin and ask to be upgraded with download ability.

If Yes appears, but you saw the image above for "Bentley I-ware / Apps", then please contact the Bentley License Team, there is a problem with your account settings for Account identification vs Account Overview on our server. Once this has been updated correctly only then you will be able to download without any problems.

Step #2: Download AutoPIPE V8i Program

1. In the “Search By:” area, Select radio button next to “Product”, and select “AutoPIPE Products” from drop down list

2. In the “Filter By” area, “Files Posted within last”, change from “6 months” to “ALL”.

3. Press the “Search” button at the bottom of the web site

4. Select the version of AutoPIPE to download by placeing a check in the box next to the name and confirm that any dependencies have also been selected.

Note: The following screen shot may show different versions then currently available, but the steps to download
are the same. Select a version to download. If you do not see check boxes next to the applications, you do not have download rights. Options for procedures to update your user access:

1. Contact your Bentley On-site Admin to upgrade your user access with information on the following WIKI site
2. Contact your account manager, to upgrade your user status
3. Contact Bentley BRC for additional help, Who is your on-site admin or Account manager

Note: Far right column notifies you of the OS for which the application is certified on. Installing the application on any other OS will be at your own risk and will not be supported

5. Scroll to the bottom of the web page, press “Continue” button located in the bottom right corner.

6. Select Delivery method, Default Download, you can chose Download or Burn CD (an official CD will be mailed). Press “Continue” button

A. Download Procedure

a. Selec the Radio button for "Download" and press "Continue" button.

b. Read the Legal Terms of Use statement. If you agree, press the “Accept” button.

c. Then press the “Advanced Download Manager” button. Provide pathname to download the fil, and finally press the “Start Download” button.

Note: Sometimes users are unable to download software from Bentley SELECTservices website by clicking on the link ‘Download’. Here are the steps which should help:

i. Turn off a pop-up blocker in Internet Explorer by going to Tools-> Pop-up Blocker -> Turn Off Pop-up Blocker

ii. Add www.bentley.com to Trusted Sites in IE by going to Tools -> Internet Options -> Security -> Trusted Sites -> Sites

iii. Change a security level for this webpage to Low in IE by going to Tools -> Internet Options -> Security -> Trusted Sites -> Custom level… and change drop down list to Low.

B. Burn DVD(s) Procedure

a. Selec the Radio button for "Download" and press "Continue" button.

b. Provide shipping information, and press the “Complete” button. The disk will be manufactured and sent by mail to the address provided in due time.

C. Dependency

Other applications required to complete an installation and use the software:

a. Select Server V8 XM

Step #3: Download AutoPIPE V8i Program Updates

AutoPIPE updates are created as needed. Notification of these updates are included in a Bentley Press release or Newsletter which is sent to those who have signed up to receive Select Newstream for Plant products.

Otherwise, it is the end users responsibility to periodically check the following location for product updates

1. Use the instructions above to log on the Bentley web site and navigate to the Support Download web page.

2. In the Search By area, Select radio button next to “Product”, and select “AutoPIPE Products” from drop down list

3. In the Filter By section, change "Download Category" to "Enhancements and Updates", and “Files Posted within last” to “ALL”

4. Press the “Search” button at the bottom of the web site

5. Place a check in the box next to the name and confirm that any dependencies have also been selected.

6. Press “Continue” button

7. Select Delivery method, follow steps above for procedure to Download or Burn DVD(s).

Install AutoPIPE:

Select the following hyper link to continue installing AutoPIPE

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to
the "Comments" area below. THANK YOU!

02a. Download Bentley Software - Before May 2014(es)