How to Connect with Bentley Technical Support Team using Microsoft Teams


Applies ToOpenPlant CONNECT Edition & V8i
Product(s):OpenPlant Suite of Products
Version(s):
Environment:Windows 7/8.1/10 (64 bit)
Area:Meetings
Subarea: Microsoft Meetings
Original Author:Soham Mhaskar, Bentley Product Advantage Group

Overview

For discussing various issues, a User has to connect with the Technical Support Team for Plant Products. One of the easiest and quicker mediums for holding a Live Meeting is Microsoft Teams. Hence it is important for user to know how to connect via Microsoft teams.

Steps to Accomplish

1. One of the prerequisites is to have Microsoft Teams App and an Account for it.

2. Once User receives a Meeting request via Email, User simply needs to click on “Join Microsoft Teams Meeting” as shown below.

3. The Microsoft Teams App will open automatically, thereafter User only needs to click “Join now” and begin with the Meeting.

This way, Microsoft Teams is the simplest and quickest medium for connecting with the Bentley Plant Technical Support Team for a Live Meeting.

[Note: A Meeting has to be scheduled as compulsory since User cannot directly connect with Technical Support Team Member & vice versa due to limitations being from different Organization]

See Also

communities.bentley.com/.../to-exclude-pipe-run-using-line-list-in-data-manager-for-oppid

Still a Problem?

If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group.  Please include a list of all relevant details to get in depth analysis for a solution or workaround. 

Comments or Corrections?

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