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OpenPlant | AutoPLANT Wiki How to Connect with Bentley Technical Support Team using Microsoft Teams
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    How to Connect with Bentley Technical Support Team using Microsoft Teams

    Applies To OpenPlant CONNECT Edition & V8i
    Product(s): OpenPlant Suite of Products
    Version(s):
    Environment: Windows 7/8.1/10 (64 bit)
    Area: Meetings
    Subarea:  Microsoft Meetings
    Original Author: Soham Mhaskar, Bentley Product Advantage Group

    Overview

    For discussing various issues, a User has to connect with the Technical Support Team for Plant Products. One of the easiest and quicker mediums for holding a Live Meeting is Microsoft Teams. Hence it is important for user to know how to connect via Microsoft teams.

    Steps to Accomplish

    1. One of the prerequisites is to have Microsoft Teams App and an Account for it.

    2. Once User receives a Meeting request via Email, User simply needs to click on “Join Microsoft Teams Meeting” as shown below.

    3. The Microsoft Teams App will open automatically, thereafter User only needs to click “Join now” and begin with the Meeting.

    This way, Microsoft Teams is the simplest and quickest medium for connecting with the Bentley Plant Technical Support Team for a Live Meeting.

    [Note: A Meeting has to be scheduled as compulsory since User cannot directly connect with Technical Support Team Member & vice versa due to limitations being from different Organization]

    See Also

    To Exclude Pipe Run using Line List in Data Manager for OPPID
    Applies To OpenPlant V8i SS10 Product(s): OpenPlant PID V8i SS10 Version(s): 08.11.12.03 Environment: Windows 7/8.1/10 (64 bit) Area: Data Manager Subarea: Views…
    Last edited over 3 years ago in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki

    Still a Problem?

    If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group.  Please include a list of all relevant details to get in depth analysis for a solution or workaround. 

    Comments or Corrections?

    Bentley's Product Advantage Group requests that you please confine any comments you have on this Wiki entry to this Comments or Corrections?" section. THANK YOU!

    • Meetings
    • Microsoft
    • Teams Meetings
    • Openplant
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    • Soham Mhaskar Created by Bentley Colleague Soham Mhaskar
    • When: Fri, Jan 31 2020 12:57 AM
    • Rahul Kumar Last revision by Bentley Colleague Rahul Kumar
    • When: Sun, Oct 4 2020 2:48 PM
    • Revisions: 5
    • Comments: 0
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