| Product(s): | Promis.e |
| Version(s): | CONNECT Edition |
| Product(s): | Promis.e |
| Version(s): | CONNECT Edition |
In these challenging times when COVID-19 is imposing significant disruptions to day-to-day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are committed to ensuring a smooth transition of work from office to remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.
To ensure a smooth transition of work and effectiveness of your daily workflows with Bentley software, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.
Additional help is available for working from home with OpenUtiliies Substation and OpenUtilities
Machine Requirements
Internet Connectivity
Important notice about use of Bentley applications in virtual environments - click here
Virtualization enables organizations to create virtual machines from a single physical machine and administer them to their employees on demand. Bentley is exploring virtualization providers like VMWare Horizon and Azure Virtual Desktop. If your organization uses any of these, please reach out to us with your questions, and we’ll try our best to assist.
Virtual machines are a great way to manage operating systems and work remotely with a running Remote Desktop Connection, login credentials and a valid IP address. Installing virtualization software allows one or more virtual machines to share one physical computer. Your IT administrator can create VMs with a readymade image of Windows operating system that includes OpenUtilities and any other software needed. When such a VM is provisioned to you, you can directly launch OpenUtilities and start working on your project.
You can create a new VM and install its operating system by following these simple steps located here.
You can export and import existing VMs in Windows Hyper-V Server by following these steps located here.
If you work on a heavy-duty desktop machine that is difficult to carry or if your organization does not allow employees to move computers out of the office premises, Remote Desktop Connection offers a great way to log into that machine from your personal computer. You will require your computer name or IP address. Click here to follow the instructions on this page.
ACCESSING PRODUCT DOCUMENTATION