What to do if AutoPIPE CONNECT product Licensing fails / does not work?
Note: After performing each step below, refresh policy in BLT to see if the issue has been resolved
Sometimes it helps if they user User logs In and Out of CONNECTION Client 2x, then log back into BLT, selecting Tools> Activation Wizard, continue to follow on screen prompts
a. Tools> Send Logs Now
b. Tools> Refresh Policy
> On the Entitlements tab, does the application appear with access column = Allowed?
> On the Product Status tab, is the product listed with description = Product OK to run"?
If No to any of these questions, try to run Tools> Activation wizard command, follow prompts
If problem still continues continue below.
Subscription Entitlement Service
Download CONNECTION Client